Reviews by job title

18 reviews
3.0
29 Jan 2025
Recommend
CEO approval
Business outlook

Pros

Easy, work in a single staff environment.

Cons

Micromanaging. Poor upper management communication

avatar
ACE Cash Express Response
11mo
Thank you for sharing your experience. We appreciate your feedback, and we are always looking for ways to improve and evolve as a company to improve our employee experiences.
1.0
4 Jan 2023

Not worth it

Recommend
CEO approval
Business outlook

Pros

Vacation time is somewhat the best thing here

Cons

Low pay Upper management always has favorites No one is held accountable They run a shady business in the collections dept

1.0
8 Feb 2023
Recommend
CEO approval
Business outlook

Pros

PTO is the only pro of working here. May be good for those looking for a part time job too.

Cons

Terrible upper management Always getting after their “team” even if they do good there’s always a “but” at the end Long hours can’t leave for lunch Accountability for anything and everything You’re just another number to them

1.0
1 Feb 2023

Don’t work here

Recommend
CEO approval
Business outlook

Pros

Flexible work schedule Easy job

Cons

Upper management such as district managers over world the elder employees who been there longer. They set employee to fail when they have a goal to meet .

1.0
29 Dec 2020

Terrible company

Recommend
CEO approval
Business outlook

Pros

I really have nothing good to say about this company

Cons

You work alone, you have no breaks, no lunch break, upper management treats you horrible

1.0
16 Oct 2017
Recommend
CEO approval
Business outlook

Pros

-Decent benefits -Paid vacation time -Comprehensive training

Cons

-schedule is inconsistent without rhyme or reason -too many problems with equipment, management, and systems -upper management unwilling to acknowledge disconnect between numbers from reports and front line experiences.

2.0
13 Nov 2022
Recommend
CEO approval
Business outlook

Pros

Dynamic environment, slow one day and VERY busy the next. Some customers make you smile every time.

Cons

Gross lack of support from upper management Long days/weeks, little break You ask for help for months, only to be told you're not doing enough. Not enough money in the world to work over 100 hours a week (7 days) with no break. Ever shrinking budget. NO CAMERAS in more than half the stores

3.0
5 Mar 2019
Recommend
CEO approval
Business outlook

Pros

The people at ACE are very caring about their peers and their families. I was surprised about the level of support offered in times of need.

Cons

Teams are siloed and often clash with each other. Also, cut-throat upper management towards team-leaders.

2.0
10 Jan 2020
Recommend
CEO approval
Business outlook

Pros

Flexible and conducive work environment, training opportunities 401k match. Great work life balance and great people. I had a good manager and mentor.

Cons

Upper management could pay better more attention to development of employee

Viewing 1 - 3 of 18 Reviews

Glassdoor has 582 ACE Cash Express reviews submitted anonymously by ACE Cash Express employees. Read employee reviews and ratings on Glassdoor to decide if ACE Cash Express is right for you.