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      ACE Cash Express

      Engaged employer

      ACE Cash Express Sales Associate reviews

      2.5

      18% would recommend to a friend

      (50 total reviews)
      avatar

      Jay B. Shipowitz

      32% approve of CEO

      3% positive business outlook

      Ratings by category

      3.5

      Diversity and inclusion

      2.8

      Compensation and benefits

      2.7

      Culture and values

      2.5

      Career opportunities

      2.4

      Work/Life balance

      2.4

      Senior management

      Sales Associate employees have rated ACE Cash Express with 2.5 out of 5 stars, based on 50 company reviews on Glassdoor. This indicates that most Sales Associate professionals have an average working experience there. ACE Cash Express is rated 33% below average by Sales Associate professionals compared to other employers within the Finance industry (3.7 stars).

      Reviews by job title

      50 reviews
      1.0
      8 Jul 2025

      Glad I left!

      Sales associate
      Recommend
      CEO approval
      Business outlook

      Pros

      Getting alone time when clients weren't in store.

      Cons

      Calls to customers who really didnt care. 11 hour shifts with no lunches or breaks. No coverage. Worked alone, even when busy. Had to travel to get any hours. Ridiculous expectations for sales and direct deposits. Benefits arent nearly as good as any other financial institution. They did not care about the safety of their employees. Required to make it into work durning blizzards with black ice if you were helping cover in a different town. Pay was horrible! Constantly on pay freezes. Could make more at McDonald's! Financial institutions and banks will pay $7-9 more an hour! This company did not feel like it actually cared about you. And in the multiple years I worked there. It got worse and worse! This job also is high stress. So much fraud. And its on you if you cash the bad check. But its also on you when you decline bad checks. You cant win! And there is no room to move up.

      avatar
      ACE Cash Express Response
      10mo
      Thank you for your review. We're very sorry you did not have a positive experience with ACE Cash Express. We are always looking for ways to help our employees succeed in their careers and feedback from our team members can help us improve their path to success. Thank you for the time you spent contributing to our team's success, and we wish you all the best in your next career path.
      1.0
      11 Jun 2025

      Ridiculous company

      Sales associate
      Recommend
      CEO approval
      Business outlook

      Pros

      Honestly the only pro I can come up with is I've met a few co workers that I'm pretty sure we'll be lifetime friends

      Cons

      The hours are horrible, micromanaging, understaffed all the time, a very clique feel, management will talk bad about employees to other employees, rules and procedures apply to management only when it suits them, pay is horrible for what they expect you to do daily, not a company who cares much about their employees, cheap company as far as no holiday gifts or parties, also only recognizes 2 holidays to close the office. You don't get paid time and a half if you work on any holiday

      avatar
      ACE Cash Express Response
      11mo
      Thank you for sharing your feedback. We strive to create a positive and supportive work environment, and we’re sorry to hear that your experience didn’t reflect that. Employee feedback is important to us, and we’re always looking for ways to improve. We appreciate your time with us and wish you all the best in your future endeavors.
      5.0
      2 Jan 2025

      Great place to work

      Sales associate
      Recommend
      CEO approval
      Business outlook

      Pros

      Great benefits, great emplolyees, and great resources

      Cons

      More training for the management

      avatar
      ACE Cash Express Response
      11mo
      Thank you for sharing your experience! It’s great to hear that you found the work at ACE Cash Express rewarding. We appreciate the dedication and effort to our company. We’re always happy to recognize hard work, and it’s wonderful to see team members like you thrive. Wishing you continued success and thank you for being a valued part of the team!
      Viewing 1 - 3 of 50 Reviews
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      ACE Cash Express reviewsACE Cash Express Sales Associate reviews

      Glassdoor has 582 ACE Cash Express reviews submitted anonymously by ACE Cash Express employees. Read employee reviews and ratings on Glassdoor to decide if ACE Cash Express is right for you.