Ridiculous company - Sales Associate ACE Cash Express Employee Review

1.0
11 Jun 2025
Recommend
CEO approval
Business outlook

Pros

Honestly the only pro I can come up with is I've met a few co workers that I'm pretty sure we'll be lifetime friends

Cons

The hours are horrible, micromanaging, understaffed all the time, a very clique feel, management will talk bad about employees to other employees, rules and procedures apply to management only when it suits them, pay is horrible for what they expect you to do daily, not a company who cares much about their employees, cheap company as far as no holiday gifts or parties, also only recognizes 2 holidays to close the office. You don't get paid time and a half if you work on any holiday

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ACE Cash Express Response
11mo
Thank you for sharing your feedback. We strive to create a positive and supportive work environment, and we’re sorry to hear that your experience didn’t reflect that. Employee feedback is important to us, and we’re always looking for ways to improve. We appreciate your time with us and wish you all the best in your future endeavors.

Explore other reviews about ACE Cash Express

5.0
12 Aug 2025
Recommend
CEO approval
Business outlook

Pros

Meet great ppl. Leadership is awesome.

Cons

Can’t go outside for a break. Stuck inside the office for 10 hours.

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ACE Cash Express Response
9mo
Thank you for your kind words! We’re happy to hear that you’ve had a positive experience with us. We strive to provide a supportive and rewarding work environment for our team members. We appreciate your dedication and contributions, and we’re glad to have you as part of our team. Wishing you continued success!
1.0
8 Jul 2025
Recommend
CEO approval
Business outlook

Pros

Getting alone time when clients weren't in store.

Cons

Calls to customers who really didnt care. 11 hour shifts with no lunches or breaks. No coverage. Worked alone, even when busy. Had to travel to get any hours. Ridiculous expectations for sales and direct deposits. Benefits arent nearly as good as any other financial institution. They did not care about the safety of their employees. Required to make it into work durning blizzards with black ice if you were helping cover in a different town. Pay was horrible! Constantly on pay freezes. Could make more at McDonald's! Financial institutions and banks will pay $7-9 more an hour! This company did not feel like it actually cared about you. And in the multiple years I worked there. It got worse and worse! This job also is high stress. So much fraud. And its on you if you cash the bad check. But its also on you when you decline bad checks. You cant win! And there is no room to move up.

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ACE Cash Express Response
10mo
Thank you for your review. We're very sorry you did not have a positive experience with ACE Cash Express. We are always looking for ways to help our employees succeed in their careers and feedback from our team members can help us improve their path to success. Thank you for the time you spent contributing to our team's success, and we wish you all the best in your next career path.
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