ACE Cash Express Service Associate reviews

2.2

19% would recommend to a friend

(16 total reviews)
avatar

Jay B. Shipowitz

25% approve of CEO

13% positive business outlook

Service Associate employees have rated ACE Cash Express with 2.2 out of 5 stars, based on 16 company reviews on Glassdoor. This indicates that most Service Associate professionals have an average working experience there. ACE Cash Express is rated 41% below average by Service Associate professionals compared to other employers within the Finance industry (3.7 stars).

Reviews by job title

16 reviews
2.0
22 Jul 2019

Ace cash express

Recommend
CEO approval
Business outlook

Pros

Always something to do. Always hiring.

Cons

Poor management. A lot of responsibilities with little pay. Company cares about goals instead of employees.

1.0
17 Jul 2017

Steer clear

Recommend
CEO approval
Business outlook

Pros

No manager over your shoulder, can be on your phone, I even bring my laptop to work but I had a slow store. Benefits are okay.

Cons

Working alone sometimes open to close. Mystery shops that if you fail under 90% you can lose your job. There's no security in this job at all, you can lose it at any moment because of 1 mistake. Your job is always threatened if you don't sell enough/any cards, or get customers to sign up for direct deposit. You're literally treated like a child. The ACE Elite card is a scam by the way!! Management looks at you as just a number. Management can barely do their job but always expect so much out of you for little pay. Hard to get time off. If you need to call off, YOU have to find someone to cover your shift. Not management. There was a store that got robbed and my DM called and asked if I could work that store the next day open to close because she couldn't find anyone to cover the shift. Are you kidding me? You never feel safe. The turn over rate is ridiculous. Hard to move up, I know people who've been working here for 10+ years just to move up as a center manager. Nothing more. The raises are ridiculous. I got a 10 cent raise. The pay sucks!!!!!! Just steer clear of this company. May look nice on the outside looking in but trust my word. Run!!!

4.0
24 Nov 2016

So Far So Good !

Recommend
CEO approval
Business outlook

Pros

I love the Long hours , MORE MONEY ! Kinda close to my House. Lol , Plus i like working alone.

Cons

Wierd Customers but its Cool. 😊 People sometimes have attitudes for no reason, But i still get paid.

Viewing 1 - 3 of 16 Reviews

Glassdoor has 582 ACE Cash Express reviews submitted anonymously by ACE Cash Express employees. Read employee reviews and ratings on Glassdoor to decide if ACE Cash Express is right for you.