Pilot Project Barista Outlet Cwmbran Library

Job Title Barista

Hours 31.5 hrs

Days Mon, Tue, Thur & Fri 7 hours per day & Sat 3.5 hrs

Salary £12.71 per hour

Contract 9 Months (possible extension)

Growing Space is a registered charity. It was founded in 1992 in response to the Welsh Office All Wales Strategy for Mental Illness, addressing a need for sheltered training and work experience within the community. Its long-term aim is to provide high quality support and training that would lead to employment.

Growing Space has a track record of providing high quality services, developing a user-centred approach and working in partnership with statutory and third sector bodies to enhance clients' quality of life.

The mission of Growing Space is to improve the mental health and well-being of individuals, families and communities in Gwent.

Purpose:

To establish and manage a new Barista Coffee Cart at Cwmbran Library while supporting participants with poor mental health and/or learning disabilities to develop practical, personal, and employability skills through vocational training and day-to-day café operations.

The role of the supervisor will be to work with adults providing training in personal, project and employability skills, to support community integration.

Key Responsibilities

Coffee Cart Operations

• Set up and manage the daily running of the coffee cart service at Cwmbran Library
• Serve library staff, visitors, and members of the public
• Handle till operations, cash handling, stock control, ordering, and budgeting
• Monitor food waste and maintain profit margins
• Maintain equipment and ensure the outlet operates safely and efficiently
• Ensure compliance with food hygiene, allergy, and environmental health requirements

Training & Participant Support

• Deliver Barista and hospitality training to participants
• Provide practical 1:1 support alongside social and emotional encouragement
• Develop individual learning plans and training pathways
• Support participants to achieve accredited learning units
• Monitor participant progress and carry out reviews and assessments
• Adapt training activities to meet varying participant needs and abilities
• Provide advice, signposting, and support to help participants build confidence and coping strategies

Partnership & Community Working

• Work closely with Cwmbran Library staff, Torfaen Council, volunteers, and partner organisations
• Liaise with training providers and support services to help participants achieve positive outcomes
• Help create an inclusive, welcoming, and supportive environment within the project

Administration & Compliance

• Maintain accurate participant and project records
• Ensure all required documentation, learning plans, and assessments are completed
• Promote and enforce good health and safety practices
• Maintain confidentiality and comply with GDPR requirements
• Carry out any other duties appropriate to the role as requested by the Operations Manager

Job Requirements

Cash handling and food waste monitoring

- Handling money raised through the coffee cart.

- Monitoring and reducing wastage in line with profit margins

- Till operation duties

- Budgeting and ordering responsibilities

Education/Qualifications/Knowledge

- An appreciation of the needs of disadvantaged groups including adults with mental ill health and learning disabilities E

- Up to date knowledge of training, employment and benefit issues or where to signpost D

- Barista qualification D

- Food Hygiene L2 D

- Food Allergies D

Experience

- Experience of working with adults with mental health problems D

- Experience of providing support and mentoring within the hospitality trade or similar environment E

- Experience in working in a fast paced environment E

- Knowledge of stock rotation, maintain up to date legal documents requirements for Environmental Health. E

- Growing and maintaining an active volunteer base as well as completing all paperwork involved in the safe running of a catering enterprise. E

- Experience of working with participants who have experienced poverty and barriers to employment D

- Able to demonstrate understanding of welfare reform and the implications for participants D

- Experience of the assessment and development of action plans and their implementation E

- Have a demonstrable level of customer service experience E

- A good understanding of catering health and safety E

Aptitudes and Skills

- Ability to demonstrate excellent spoken and written communication skills and interpersonal skills E

- Ability to demonstrate good organisational and administrative skills, including the ability to prioritise and meet deadlines E

- Good IT skills including ability to use Microsoft Word E

- Ability to find creative ways to resolve problems and issues that may arise E

- To show commitment to the development of a high-quality service E

- To be confident in building and working in partnership with a wide range of activities E

Personal Attributes

- To show commitment to the development of high-quality training provisions and to achieving positive outcomes for participants E

- Demonstrate a commitment to the principles of Equal Opportunities and promoting the use of initiative to help participants progress E

- To be enthusiastic, reliable and self-motivating E

- A track record of partnership/co-productive working E

Circumstances

- To be flexible and able to work non-standard hours including evenings and weekends in order to meet the needs of the post when required E

- Possess a full and current driving licence E

- An understanding of how this role contributes to the charity’s social enterprise goals E

Pay: £12.71 per hour

Benefits:

• Casual dress
• Company pension
• Sick pay

Work Location: In person