You have to submit an application online. Ross has honestly the worst online application system I have ever had to use. It was really frustrating just trying to get it to work! I am sure there is an "assessment" aspect. After I submitted my application, I received a phone call from an assistant store manager inviting me for an interview. Not sure how long it was in between, probably a week or so. Interview was pretty straightforward, and I interviewed with a different ASM. He asked me how well I worked under pressure, if I was used to dealing with high volumes, what I consider good customer service, things of that nature. I received a phone call later that day from the first ASM who called me informing me that they would like to offer me a position contingent on a background check. The background check took quite a while, definitely more than a week (which is how long they estimated). Probably closer to two weeks. Received a call after that came back with a date to begin training. You will tour your store and then there are about two days worth of training on the computer. You also get a "buddy trainer" which is another employee who has the same job as you (possibly extra jobs) who trains you on the floor. During this time, you might be "certified" (cross-trained) to do other jobs so that you can cover breaks, etc. I wasn't required to take a drug test, although I'm sure I agreed to one during the application process. I live in Washington state, though, so not sure that applies everywhere.