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      Nordstrom

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      Customer Service Associate Interview

      17 Mar 2019
      Anonymous interview candidate
      Denver, CO

      Other Customer Service Associate interview reviews for Nordstrom

      Customer Service Associate Interview

      2 Jan 2024
      Anonymous employee
      Minneapolis, MN
      Accepted offer
      Declined offer
      Positive experience
      Easy interview

      Application

      I applied online. I interviewed at Nordstrom (Denver, CO) in Mar 2019

      Interview

      They will call you set up the date for interview. It was 1:1 interview and the interviewer was nice. He had 3-4 pages of interview questions the company demands and it was about 6-7? questions.

      Interview questions [3]

      Question 1

      About a time you did great customer service.
      Answer question

      Question 2

      Why did you apply Nordstrom Rack?
      Answer question

      Question 3

      Describe a time in which you had to deal with a difficult situation? How did you handle it
      Answer question
      Positive experience
      Easy interview

      Application

      I applied through an employee referral. I interviewed at Nordstrom (Minneapolis, MN)

      Interview

      the interview process was shorter than 30 mins. It felt like scenario plays. The interview itself was really easy. If you have costumer service experience, you would be fine. good luck.

      Interview questions [1]

      Question 1

      asks about what I would do in certain situations.
      Answer question

      Customer Service Associate Interview

      15 May 2018
      Anonymous interview candidate
      Tempe, AZ
      Declined offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 1 week. I interviewed at Nordstrom (Tempe, AZ) in May 2018

      Interview

      It was about two hours long, because I ended up interviewing for two different positions. the first interview was with another candidate and the employer, it was very relaxed and easy.

      Interview questions [4]

      Question 1

      Name a time you provided excellent customer service
      Answer question

      Question 2

      Name a time you had to say no to a customer or an uncomfortable situation you were in with a customer, how did you handle it?
      Answer question

      Question 3

      What made you apply for Nordstrom Rack?
      Answer question

      Question 4

      What are some skills you have that may benefit you in this position?
      Answer question