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      Nordstrom

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      Retail Sales Associate Interview

      21 Feb 2013
      Anonymous employee
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 3 weeks. I interviewed at Nordstrom

      Interview

      After researching the history, outlook, compensation, and benefits of working within Nordstrom, I decided to apply. The companies application process is online (Nordstrom Recruiting), and you will be able to choose multiple job's to apply for in your Job Cart. The detailed listings of these positions does not usually state whether they are Full or Part Time. After applying throughly online, (Make SURE to have a strong resume!) you may contact the HR department in the location you were desiring and ask the desired availability for the position. omg there you will receive a Thank You email stating that if you are of interest to them they will contact you. If there is one thing to keep in mind while filling out your application, it is to make sure to tailor your Core Compentcies to that of texting company. Mention lot's of customer relationship building and stress management. If they are interested, they will most likely set up an interview with HR, you choose the time and date, where they will ask basic questions like "Why Nordstrom?" or "What does customer service mean to you?" If the answers you provide are what they are looking for, they will most likely start to question availability. It is a short process. You will then be scheduled an interview with HR. Be mindful of the company and have a good attitude and be prepared to answer questions such as "Name a difficult time where you has to reach a goal, what was the outcome and how did you contribute?" Every interview is set up in the same way with the Manager or whomever reading off of a packet of questions where they will jot down your responses. Practice your answers before hand so you will not go blank during the interview. Some questions about reaching goals will be similar so have at least three valuable examples to have. It is imperative to dress professional and trendy as well. I put together a printed pencil skirt, sheer button up with a rosette pattern camino underneath, topped with a jcrew cardigan and heels. Do not dress drab, rather what you would expect in a high end boutique. Bring a copy of a resume and cover letter to interview. You will also be a part of a selling scenario they will choose a piece of clothing and you have to act as if they are the customer. COMPLETE THE OUTFIT. After this you will have a final interview, which is usually quick. Ask questions and be attentive throughout the process. The compensation is fully commission so working here is not for the shy sales associate. The hiring process is quite speedy and detailed. Good luck!

      Interview questions [1]

      Question 1

      Name a time when you had to deal with a overly expecting customer and how did you handle it?
      Answer question
      1

      Other Retail Sales Associate interview reviews for Nordstrom

      Retail Sales Associate Interview

      11 Oct 2025
      Anonymous employee
      Accepted offer
      Positive experience
      Average interview

      Application

      I interviewed at Nordstrom

      Interview

      It was a good interview experience. The managers were straight forward and nice throughout the whole process. The questions were directly related to the role. They were transparent about the role and expectations.

      Interview questions [1]

      Question 1

      What made you apply here?
      Answer question

      Retail Sales Associate Interview

      1 Oct 2025
      Anonymous employee
      San Antonio, TX
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 5 days. I interviewed at Nordstrom (San Antonio, TX) in Sept 2025

      Interview

      it was a really chill and easy interview, the manager was very warm and friendly and none of the questions were too difficult. there was a sale practice section where you have to pretend to sell an item to a customer, but it wasn't too difficult and the manager gave me some guidance and clarification on the practice scenarios. other questions included things along the lines of how you deal with competition, conflict, unhappy customers, teamwork, as well as availability

      Interview questions [2]

      Question 1

      why do you want to work at nordstrom?
      Answer question

      Question 2

      mock sale questions: what features of this item would you point out to the customer? what concerns or hesitations might the customer have about this item and how would you help them decide? after the customer decides they want the item, how would you close the sale?
      Answer question

      Retail Sales Associate Interview

      6 Sept 2025
      Anonymous employee
      Tacoma, WA
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied through other source. I interviewed at Nordstrom (Tacoma, WA) in Jul 2025

      Interview

      Extremely easy. I looked the part and got the job. My manager called me the same day to welcome me to the team. They like for their employees to have their own personal style that’s appropriate and makes others want to buy.

      Interview questions [1]

      Question 1

      Why Nordstrom? How would you handle a difficult customer?
      Answer question

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