I applied online. The process took 2 weeks. I interviewed at Nordstrom (Kansas City, KS) in Jan 2017
Interview
Sales associate interview is typically one-on-one with a manager or assistant manager for the department you are applying to. You will have a phone interview with someone from headquarters or HR from the location you are applying to and then from there if everything aligns they will schedule you for an in person interview. Typically it takes a week or so to hear back and know whether or not you got the position. If it is longer than that and they are still interviewing others and trying to decide they will be very transparent and keep you updated through out the process.
Interview questions [1]
Question 1
Scenario questions. For example: Tell me about a time when.....
It was a good interview experience. The managers were straight forward and nice throughout the whole process. The questions were directly related to the role. They were transparent about the role and expectations.
I applied online. The process took 5 days. I interviewed at Nordstrom (San Antonio, TX) in Sept 2025
Interview
it was a really chill and easy interview, the manager was very warm and friendly and none of the questions were too difficult. there was a sale practice section where you have to pretend to sell an item to a customer, but it wasn't too difficult and the manager gave me some guidance and clarification on the practice scenarios. other questions included things along the lines of how you deal with competition, conflict, unhappy customers, teamwork, as well as availability
mock sale questions: what features of this item would you point out to the customer? what concerns or hesitations might the customer have about this item and how would you help them decide? after the customer decides they want the item, how would you close the sale?
I applied through other source. I interviewed at Nordstrom (Tacoma, WA) in Jul 2025
Interview
Extremely easy. I looked the part and got the job. My manager called me the same day to welcome me to the team. They like for their employees to have their own personal style that’s appropriate and makes others want to buy.
Interview questions [1]
Question 1
Why Nordstrom? How would you handle a difficult customer?
