I applied online. The process took 3 weeks. I interviewed at Nordstrom
Interview
Applied online through the Nordstrom Rack website for an open position. Two days later I was emailed to set up a video interview through their online service. Easy interview, about 5 questions, typical retail questions. The next day I was contacted by HR to set up a face-to-face interview with the hiring manager. Had the interview that following week and a tour of the store...was told I would be contacted the following week on if I got the job or not...Was contacted the following week as told and received a job offer.
Interview questions [2]
Question 1
Name a time when you had a difficult customer and how did you handle the situation.
It was a good interview experience. The managers were straight forward and nice throughout the whole process. The questions were directly related to the role. They were transparent about the role and expectations.
I applied online. The process took 5 days. I interviewed at Nordstrom (San Antonio, TX) in Sept 2025
Interview
it was a really chill and easy interview, the manager was very warm and friendly and none of the questions were too difficult. there was a sale practice section where you have to pretend to sell an item to a customer, but it wasn't too difficult and the manager gave me some guidance and clarification on the practice scenarios. other questions included things along the lines of how you deal with competition, conflict, unhappy customers, teamwork, as well as availability
mock sale questions: what features of this item would you point out to the customer? what concerns or hesitations might the customer have about this item and how would you help them decide? after the customer decides they want the item, how would you close the sale?
I applied through other source. I interviewed at Nordstrom (Tacoma, WA) in Jul 2025
Interview
Extremely easy. I looked the part and got the job. My manager called me the same day to welcome me to the team. They like for their employees to have their own personal style that’s appropriate and makes others want to buy.
Interview questions [1]
Question 1
Why Nordstrom? How would you handle a difficult customer?
