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      HubSpot

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      Customer Support Specialist Interview

      6 Aug 2018
      Anonymous interview candidate
      Singapore
      No offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 2 weeks. I interviewed at HubSpot (Singapore) in Jul 2018

      Interview

      There were three rounds of the interview processes: first a 30-min phone interview with the recruiter, and then another 30-min phone interview with the hiring Manager, the last one was a 75-minutes video interview for a Product Demo and Role Play, each with someone from the team. I like the hiring process as the recruiters (there were two separate recruiters that were coordinating in the process) worked very well together, while one coordinated with me via emails and arranged the various interview schedules, the other (the recruiter that I spoke to in the first round) informed me with information on what the interviews will be about and helped me alot with tips to improve my candidacy. They were very efficient in following up after every round (as compared to other giant tech companies and given they have to do the same for many other candidates). I also love how the interviewers at Hubspot shared with me about where I can improve at each round, even to the notification email that I am not selected. It is definitely a learning process already even at the recruitment stage. All the best to the hiring, Hubspot!

      Interview questions [1]

      Question 1

      What critical feedback would you give for yourself?
      Answer question
      avatar
      HubSpot response
      7y
      So glad you felt the great coordination on your experience from the folks on our team, and that you felt like you had specific, actionable feedback communicated to you at each step of the process. I hope you found the experience helpful in your search, and that we have the opportunity to reconnect with you in the future! All the best, Becky

      Other Customer Support Specialist interview reviews for HubSpot

      Customer Support Specialist Interview

      1 May 2026
      Anonymous interview candidate
      No offer
      Positive experience
      Difficult interview

      Application

      I applied online. I interviewed at HubSpot

      Interview

      It is a 5 step interview process, with the 1st one being a phone screening, then a video call/interactive assignment, and then finally three 30 minute back to back interviews for the 3rd and final round.

      Customer Support Specialist Interview

      22 Apr 2026
      Anonymous interview candidate
      No offer
      Positive experience
      Average interview

      Application

      I applied through an employee referral. The process took 4 weeks. I interviewed at HubSpot in Apr 2026

      Interview

      Three rounds: -Screening with recruiter -Technical (live troubleshooting with a manager) -Behavioral (3-30 minute interviews with managers) The recruiter offers prep sessions before the 2nd and 3rd rounds. Take advantage of them as they’ll explicitly walk you through how to prepare.

      Customer Support Specialist Interview

      12 Sept 2025
      Anonymous interview candidate
      No offer
      Positive experience
      Average interview

      Application

      I interviewed at HubSpot

      Interview

      Long hiring process; about 3 to 4 rounds in total. First was with HR for screening call. She was very friendly and professional. Good experience and she even gave me feedback post-interview to help me improve.

      Interview questions [1]

      Question 1

      Why do you want to join HubSpot?
      Answer question

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