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      Harrods

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      Related searches: Harrods reviews | Harrods jobs | Harrods salaries | Harrods benefits
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      Luxury Sales Associate Interview

      27 May 2018
      Anonymous employee
      London, England

      Other Luxury Sales Associate interview reviews for Harrods

      Luxury Sales Associate Interview

      9 Feb 2016
      Anonymous employee
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 2 weeks. I interviewed at Harrods

      Interview

      The online application is process is quite straightforward relative to other fashion high stores. Upon submission, I was asked to complete a situation judgement test, which is also pretty simple and is based around the workplace. Your application is then reviewed and a phone interview will be arranged - make sure you know all about Harrods and the position you've applied for. If successful, you will be invited to an assessment center.

      Interview questions [1]

      Question 1

      Why harrods
      1 Answer
      1
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 2 weeks. I interviewed at Harrods (London, England) in May 2018

      Interview

      I Applied online, I was then asked to do a video interview. After being successful I was invited to a face to face interview. Which you have to bring a passport style photo and your cv

      Interview questions [3]

      Question 1

      Alex was serving a customer then he saw another customer making a larger purchase so he left his customer to process the larger transaction. What are your thoughts on this (open discussion(
      Answer question

      Question 2

      Do you think every customer should be treated the same? 1:1
      Answer question

      Question 3

      Give previous experience where you were effective and efficient with a customer
      Answer question

      Luxury Sales Associate Interview

      1 Jun 2015
      Anonymous employee
      London, England
      Accepted offer
      Neutral experience
      Difficult interview

      Application

      I applied online. The process took 3 days. I interviewed at Harrods (London, England) in May 2015

      Interview

      I applied for a luxury brand that is hiring for summer full time position on the harrods website. The process differs for different brands but this I believe is the generic interview process for most brands. There is a phone interview in which they will tell you whether they will take you through to the interview process at HQ - they will also confirm whether you were successful and the next steps to take via email. Experience is always a pro since I was asked to bring a passport and CV (showcase your uniqueness and skills on your CV! it is the best opportunity to make you stand out in a group interview) and focus on appearance- do not take the uniform policy lightly, however, the urban myth that you must look like a model is not true, as a female makeup is a must in Harrods, However, I'm short and definitely not the typical attractive model like sales associate you see in high end stores, in fact experience and what skills you can offer thrives in a competitive interview such as this! I also arrived 20 minutes LATE! but I had a valid reason! so I did not face a group interview as initially intended since I was seen an HOUR later- but I believe this helped me since it ended up being a 1-1 interview.

      Interview questions [2]

      Question 1

      Phone interview: I answered my phone, brief introduction then asked the following question: 1)What do you like about harrods? 2)What brands do you like?
      1 Answer

      Question 2

      The group interview in Assessment Center (although I was not in a group, I did follow the same structure). The structure is to go through two scenarios 1) Role play: present your response to a difficult situation, there is a customer who needs a product that is out of stock - present an alternative. the interview will role play as the customer. 2) Present a random product to sell.
      1 Answer
      6