Harrods Reviews | Glassdoor.ie

Harrods Reviews

Updated 16 Jan 2020

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3.4
65%
Recommend to a Friend
86%
Approve of CEO
Harrods Managing Director Michael Ward
Michael Ward
314 Ratings
Pros
  • "Staff discount is great, 33% across the store(in 85 reviews)

  • "Good discount, met some great people, a good company set up(in 46 reviews)

Cons
More Pros and Cons
  1. "Store assistant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 

    I worked at Harrods full-time

    Pros

    Great team and nice environment

    Cons

    Very high targets to reach

    Harrods2018-04-23
  2. "job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Doesn't Recommend
    Neutral Outlook
    No Opinion of CEO

    I have been working at Harrods part-time

    Pros

    nice building with good lighting

    Cons

    pay is very poor overall

    Harrods2019-02-26
  3. "Great place to work with great support and opportunities"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Harrods full-time

    Pros

    Really great managers and support from team members. Lots of great opportunities to learn and improve

    Cons

    Lots of Pressure as everyone is very competitive and ambitious

    Harrods2017-09-10
  4. "Sales Assistant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Assistant 
    Recommends
    Approves of CEO

    I worked at Harrods part-time for less than a year

    Pros

    - Good work environment - Incredible clothes and items

    Cons

    - Long work hours - especially if you commute

    Harrods2020-01-16
  5. "."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Corporate Store Manager in Thatcham, England
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Harrods full-time for less than a year

    Pros

    33% discount after 12 weeks people are lovely

    Cons

    the work is repetitive, can become boring

    Harrods2020-01-15
  6. "Decent"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Associate in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Harrods full-time for less than a year

    Pros

    Experience, career positive Environment, Staff Canteen, Location, located in London Brand , Cloak Room

    Cons

    Late Hours, Standing all day, Lack of staff lounge for breaks,

    Advice to Management

    Sales Associate should be provided with Chairs to sit on and not stand all day. They can arise from their seats to attend to customers.It also looks more glamorous . Please do provide seats for your employees.

    Harrods2020-01-16
  7. "A good experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Assistant 
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Harrods full-time for more than 3 years

    Pros

    Good discount, met some great people, a good company set up

    Cons

    A lot of company politics, hard for internal progression

    Harrods2020-01-03
  8. "N/A"

    StarStarStarStarStar
    Former Employee - Stock Operative in Knightsbridge, England

    I worked at Harrods full-time for less than a year

    Pros

    Benefits are great in the building.

    Cons

    Management could be better but not so bad.

    Harrods2020-01-12
  9. "Sales"

    StarStarStarStarStar
    • Career Opportunities
    Current Employee - Branch Manager in London, England

    I have been working at Harrods part-time for more than 10 years

    Pros

    Bonus and delegating tasks accordingly

    Cons

    Long shifts can be tiring

    Advice to Management

    Have a wider outlook or perspective

    Harrods2019-12-28
  10. "Unorganized and poorly managed department"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Service Advisor in Knightsbridge, England
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I have been working at Harrods full-time for more than a year

    Pros

    Good team support develop interpersonal skills staff discount Business allowance for clothing

    Cons

    Unorganised department with no real goals Very patronising management No time for personal life Incredibly high turnover of staff: 20 new people in one year in a team of 30. Constantly changing. No one learns anything and this provides terrible and embarrassing customer service to the customer in front of you.

    Advice to Management

    value team members more so that actually stay on. be available whilst on cover so that you’re reachable if an issue arises.

    Harrods2020-01-07
Found 676 reviews