Short phone call with management about my experience and how I would handle different customer scenarios. They also asked about my favorite brand products and how I like to style them.
Interview questions [1]
Question 1
How would you handle a situation when a customer is trying to return a product that has clearly been worn and is not eligible for return?
Group interview with other candidates with the store manager. Arrive at the store and wait for other candidates. Then interview happens in break room and it lasted roughly about 30-60minutes
It was a group interview of about 10-12 people. If I remember correctly they take you to the back, the stock room, and ask almost everyone the same question. The interview lasted about 30 minutes.
It was very easy, one in person interview with the general manager and then I was accepted! Mainly personality and behavioral questions were asked, and I think enthusiasm on my end helped the most.
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