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      Gap

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      Customer Experience Manager Interview

      19 May 2011
      Anonymous employee
      Seattle, WA

      Other Customer Experience Manager interview reviews for Gap

      Customer Experience Manager Interview

      4 May 2023
      Anonymous employee
      Lombard, IL
      Accepted offer
      Positive experience
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied through an employee referral. The process took 2 weeks. I interviewed at Gap (Seattle, WA) in Jan 2011

      Interview

      I met with the customer experience manager, the general manager and the district manager, so three one on one interviews. They asked generic interview questions. How do you prioritize? What would you change or suggest to improve the store?

      Interview questions [3]

      Question 1

      Why do you want this job?
      Answer question

      Question 2

      What would you do to motivate your employees?
      Answer question

      Question 3

      What would you do to increase sales or improve the work environment?
      Answer question
      Average interview

      Application

      I applied online. The process took 3 weeks. I interviewed at Gap (Lombard, IL)

      Interview

      I met with the District Manager and a Store Manager from one of the locations. Mostly behavioral based questions and getting to know my background. Questions like, “name a time when you……” or “how would you solve this dilemma?”

      Interview questions [1]

      Question 1

      Name a time when you disagreed with your supervisor and what did you do to resolve
      Answer question

      Customer Experience Manager Interview

      22 May 2015
      Anonymous employee
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 5 days. I interviewed at Gap

      Interview

      Initial interview was over the phone. We had a easy going conversation. There was not a lot of Q & A. They made it easy to be myself. Second was a face to face with the D.M. same vibe easy going I was able to really dig into details about what I could bring to the business.

      Interview questions [1]

      Question 1

      How can you make a difference?
      Answer question

      Customer Experience Manager Interview

      24 Nov 2015
      Anonymous employee
      Naples, FL
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied through an employee referral. The process took 1+ week. I interviewed at Gap (Naples, FL) in Jun 2012

      Interview

      Had several interviews with two different store managers and district manager. Always gave a time frame for follow up and followed it. Everyone asked different questions so you don't feel like you are repeating yourself with each interview. They had clear communication and good follow up after the interview and process.

      Interview questions [1]

      Question 1

      Describe a time where you had or gave excellent customer experience.
      Answer question