The entire process was fast, easy and fair. Two days after I submitted my CV online, I received an email from the recruiter saying that they would like to schedule a phone interview. The phone interview was on the next day. It was fast and easy. It lasted about 30 minutes. They asked me questions like: do you use Dropbox? How would you explain how Dropbox works to your grandmother? If a customer tells you that his files are not syncing properly, how would you help him? A week after, I had the in-person interview in their office in Austin. Everyone was very nice. I talked to about 6 people (15-20 minutes each person). A week after the in-person interview I received a call from the recruiter saying that they would not be able to offer me the position because there were some internal last-minute changes and the position became unavailable.
The process was professional, fast, easy and very fair.