Accenture Customer Service Representative (CSR) interview questions
Updated 27 May 2026Difficulty
Average
Experience
Mostly positive
How others got an interview
- 14%Employee referralEmployee referral
- 11%RecruiterRecruiter
- 7%Recruitment agencyRecruitment agency
- 6%In personIn person
- 3%OtherOther
- 3%Campus recruitingCampus recruiting
Interview search
166 interviews
Accenture interviews FAQs
- Customer Service Representative (CSR) applicants have rated the interview process at Accenture with 2.3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 50% positive. To compare, the company-average is 66.8% positive. This is according to Glassdoor user ratings.
- Candidates applying for Customer Service Representative (CSR) roles take an average of 8 days to get hired, when considering 16 user submitted interviews for this role. To compare, the hiring process at Accenture overall takes an average of 30 days.
- Common stages of the interview process at Accenture as a Customer Service Representative (CSR) according to 16 Glassdoor interviews include:
Phone interview: 28%
One on one interview: 28%
Background check: 16%
Presentation: 12%
Drug test: 8%
IQ intelligence test: 4%
Skills test: 4%
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