UPS FAQ
Have questions about working at UPS? Read answers to frequently asked questions to help you make a choice before applying to a job or accepting a job offer.
Whether it's about compensation and benefits, culture and diversity, or you're curious to know more about the work environment, find out from employees what it's like to work at UPS.
All answers shown come directly from UPS Reviews and are not edited or altered.
74 English Questions out of 74
7 April 2022
What is a typical working day like at UPS?
Pros
Good benefits shift work co workers cool
Cons
Long shifts pay could be better
Good benefits shift work co workers cool
7 April 2022
2 March 2023
What is typically worn or allowed to be worn at work at UPS?
Pros
Low hours give ability to continue education at school, health benefits are great, no dress code needed, some part time supervisors are easy going than others, pay you get verses other entry level part time jobs is more with less hours needed to work, you can listen to music while working, the actually job task of loading and unloading trucks is easy to remember
Cons
Physical demanding job (depending on truck you work in), hours can change the day before from 15 minutes to an hour (no guaranteed set schedule), only get 10 minute breaks for the amount of physical labor you are required to handle
Low hours give ability to continue education at school, health benefits are great, no dress code needed, some part time supervisors are easy going than others, pay you get verses other entry level part time jobs is more with less hours needed to work, you can listen to music while working, the actually job task of loading and unloading trucks is easy to remember
2 March 2023
16 August 2021
What is the hiring process like at UPS?
Pros
The work is relatively straightforward and manageable, if a little repetitive. The hourly pay is good, and the hiring process was quick.
Cons
Apparently, Human Resources does not communicate with management about their staffing needs. I was told upon starting I would be working five days a week, but that I would be sent home early if there wasn't enough work at the facility until I worked long enough to join the Union. Instead, I worked only one day a week and I was sent home several days in a row without being allowed to work at all, due to several "slow" days. Finally, I was informally laid off by my supervisor without a clear reason. Considering said supervisor had spent my whole time there referring to me by the wrong name, I'm not sure he had a reason. Human Resources agreed situation was unfair, but they never followed up, even though they promised to. It seems Human Resources/Recruitment hired too many people without asking management if they needed the people. At one point during my training period I was sent home because management couldn't be bothered to find someone to train me. Other people in my training class encountered similar issues. Even as they lay people off for the excuse of overstaffing, they're still hiring new people.
Advice to Management
Don't lie to new employees about the hours available. Ensure communication between departments over basic issues like staffing needs and training. Actually learn your employees names.
The hourly pay is good, and the hiring process was quick.
16 August 2021
13 April 2022
What is the salary like at UPS?
Pros
The pay is good, the benefits are good, and they offer a pension plan
Cons
Late working hours, difficult work-life balance, physical labor
The pay is good, the benefits are good, and they offer a pension plan
13 April 2022
29 August 2022
What are some insights into the application process at UPS?
Pros
UPS was well organized and everything from application process to getting started was straightforward and easy
Cons
Worked a bit hard, but nothing severe.
Advice to Management
None
UPS was well organized and everything from application process to getting started was straightforward and easy
29 August 2022
74 English Questions out of 74
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