Mac Tools Reviews

3.3

47% would recommend to a friend

(65 total reviews)

Brett Shaw

61% approve of CEO

47% positive business outlook

Mac Tools has an employee rating of 3.3 out of 5 stars, based on 65 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Mac Tools employee rating is in line with the average (within 1 standard deviation) for employers within the Manufacturing industry (3.5 stars).

Reviews by job title

65 reviews
1.0
29 Sept 2015
Recommend
CEO approval
Business outlook

Pros

Self employment, you set your own limitations, success or failure. Out of the three others companies SNAP-ON, MATCO, and Cornwell we are the least expensive. Our CEO is good at his job of making the company more successful.

Cons

IF YOUR CONSIDERING, PLEASE READ ALL OF THIS. 95% of distributors don't live a quality life. It take a very special partner at home to supporting you (I lucked out is this department). MAC is in the business to make money... No matter how they paint it, they really don't understand their distributors as they try to portray. The rebuttal to this is "Well I was a distributor" the question back should be "why aren't you anymore"? I know that sounds strange coming from a company that depends on getting their tools to the market using this means of distribution. A couple of examples would be; 1: I can find tools made for MAC buy independent manufacturing companies (not unusual all do, including SNAP-ON, MATCO, and Cornwell) that you can find at local tool stores for sometimes 300% less, yes 300% (retail) then I my cost. 2: Many, many hidden costs. Look at everything closely before making a decision. There are charges for everything, all of these hidden costs, and fees drop your profit margin quickly. For someone just considering being a distributor be very careful. The 20K in the bank is nowhere near enough to make it. I'm doing well but I started with 100K and used 75% of that to make this boat float. If you only have 20K the failure rate is extremely high. Out of my class their are only 2 distributors left. I spoke with a friend (also a distributor) he was the only one that made it in his class. He also started with a larger amount of startup cash. Hours: I'm not exaggerating! so please look at this, this doesn't go away in time I'm a well organized individual. 5 days a week at 12 hours a day, this is minimum, a lot of 13 and 14 hour days. Weekends require one day Sat or Sun 4 hours of cleaning organizing. Last you will spend a lot of time calling and chasing your money these guys like buying but don't like paying back. This year alone I've had three of my guys (good guys) injured and can't work, therefore they cant pay bills. you have two choices you just let it go until they can or repo the tools. Again don't listen to the company you can only sell used tools for a small portion of there value (profit margin drops again). In closing you need more than the 20K Papa MAC tells you. The hours a big, days off are difficult and vacations impossible. Make sure you are going in with open eyes. If you don't love this gig your life will be miserable.

1.0
28 Jan 2017
Recommend
CEO approval
Business outlook

Pros

If your in a heavily populated territory, potential to make money is there. Flexible schedule for family life. Love the relationships made with customers.

Cons

Tool fair tells you what you want to hear but poor follow through. District Managers will push inventory on new/inexperienced distributors and their stuck with it at their expense. When I started they were concerned about your business health but now are concerned about moving dead inventory at overpriced costs. 60 day meetings used to be about business health and best practices as a distributor but now have become a order taking session while pushing sub par product. It is no longer about the distributor rather about Stanley's numbers and how much can the DM make. New Distributors are set up for failure with expensive new trucks, starter inventory thats outdated or replaced by something superior. Overpriced starter computer equipment and expensive business loan interest loans. Mac tools toolbox finance program has changed carriers several times and the customer and distributor get caught in the middle and have to dig themselves out. Snap on and Matcos finance program for toolboxes dominates Mac. Toolbox design hasn't changed other than plaquards and color options in years but costs have skyrocketed. Most hardline products sockets,wrenches are no longer made in the US and built in China. Poor company at marketing. Snap on dominates them. Always have.

1.0
12 Oct 2014

Run away as fast as you can!!

Recommend
CEO approval
Business outlook

Pros

NONE, NONE, NONE, NONE, NONE

Cons

I gave up after 11 years as an Independent Distributor. The company is solely focused on it's profit statement and nothing else. There is no help from company management, the finance program does not work, too many tools labelled MAC Tools are made in China, MAC closed all their manufacturing plants. If you are thinking about becoming a MAC Tools Franchisee you should run as fast as you can in the other direction. The company has one solution for every problem a Distributor can have. Their answer to any problem is for the Distributor, or Franchisee, to buy more tools from MAC.

Viewing 1 - 3 of 65 Reviews

Glassdoor has 72 Mac Tools reviews submitted anonymously by Mac Tools employees. Read employee reviews and ratings on Glassdoor to decide if Mac Tools is right for you.