Reviews by job title

109 reviews
1.0
22 Feb 2026

Negative experience

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

None I can think of

Cons

- One of the most toxic workplaces I ever worked at - Salary was extremely low and miserable $7/hr - Staff expected to help unload and unpack at warehouse at odd hours like 10pm- midnight - Very limited toilet and food breaks, nearest toilet was infested with cockroaches - No place to sit, forced to stand for hours on end - Forced to carry heavy barrels of water - Boss stopped giving me work without reason, after I quit, the boss defamed me and told everyone that I didn't attend to a secret shopper as I was busy attending to a customer (totally made up story from my perspective and was never once communicated to me directly by management, showing how untrue this was) - A lot of negative energy and hatred towards competitors like The Body Shop - Colleagues very clique-ish and some are like bullies - No recognition/rewards despite pulling in top sales

2.0
29 May 2025

Used to be a great place to work until new manager arrived

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great people, options to work from home meant good work life balance.

Cons

Salary not at market rate. Previous GM left and replacement runs the business like a small corner store. Micro management from the top in Australia, not in keeping with UK values. Trying to save every cent to the detriment of team spirit.

4.0
2 Aug 2025
Recommend
CEO approval
Business outlook

Pros

The salary is competitive and not dependent on age. The 50% staff discount and free products are a huge perk. I had great colleagues and a supportive manager and I think this is what can make or break your experience with lush.

Cons

Customers can be difficult and the ways in which you are encouraged to interact with them can make it worse.

5.0
3 Apr 2025

All in all great company to work for

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Lots of autonomy, non-corporate atmosphere, lots of opportunity to do good things in the world and to grow.

Cons

Salaries are not super high.

5.0
18 Jun 2025
Recommend
CEO approval
Business outlook

Pros

good salary for retail, the commission is good, good location

Cons

physical aspect of it, long hours

5.0
2 Feb 2026
Recommend
CEO approval
Business outlook

Pros

Ethical company to work for

Cons

The salary is a fair living wage salary

1.0
15 Apr 2025
Recommend
CEO approval
Business outlook

Pros

The other sales assistants were lovely, the salary was realistic and the customers are amazing

Cons

Supervisors bully and intimidate the sales associate. Extreme power dynamic in the store which makes it an uncomfortable place to work. Store manager refuses to acknowledge this and address it when brought up. Supervisors and manager also keep a close eye on the security camera to watch sales assistants. Lots of nitpicking

5.0
6 Jan 2026

Good company culture and value

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Relax environment Nice colleagues Good overall

Cons

Relatively low salaries Limited career growth

Viewing 1 - 3 of 109 Reviews

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