Lush Shop Assistant reviews

4.7

95% would recommend to a friend

(18 total reviews)
avatar

Mark Constantine

94% approve of CEO

79% positive business outlook

Shop Assistant employees have rated Lush with 4.7 out of 5 stars, based on 18 company reviews on Glassdoor. This indicates that most Shop Assistant professionals have an excellent working experience there. Lush is rated 33% above average by Shop Assistant professionals compared to other employers within the Retail and wholesale industry (3.5 stars).

Reviews by job title

18 reviews
5.0
23 Jun 2025
Recommend
CEO approval
Business outlook

Pros

Friendly and supportive team – great atmosphere to work in, especially for younger staff. Well-structured training – you quickly learn how to interact with customers and sell without being pushy. Products are high quality and ethically made – it's easy to stand behind what you're selling. Flexible shifts – ideal if you're a student or need part-time work. Communication with the manager was clear and straightforward, no unnecessary drama. Generous staff discounts – a big bonus if you're into the brand.

Cons

Limited opportunities for progression unless you're full-time or planning to stay long-term.

4.0
23 May 2025

Great

Recommend
CEO approval
Business outlook

Pros

It was a good work environment

Cons

Nothing that comes to mind

2.0
5 Nov 2024

Well paid, but tough

Recommend
CEO approval
Business outlook

Pros

Staff discount, Chance to try new products, Staffs

Cons

Extreme working hours, sales push, shop environment

Viewing 1 - 3 of 18 Reviews

Glassdoor has 2,752 Lush reviews submitted anonymously by Lush employees. Read employee reviews and ratings on Glassdoor to decide if Lush is right for you.