Lush reviews about "pay"

There is an evidence of favoritism or suspicions involvement with specific employees and it leads to the improper treatment to others, may it be other employees or customers. Lack of leadership skills, false ethical values, location, crew members; all cons. Hours provided in a sloppy manner, meaning variable and unpredictable work schedules. Zero accountability held to upper management for wrongdoings.

High amount of work, unreasonable "evidence driven" feedback and coaching models, and unrealistic performance metrics for comically low pay, especially for floor coordinators. No additional pay given for specialty roles, which is many enhanced responsibilities over a specific area of the business, and little opportunity for career growth beyond the sales floor unless you are hired from an external management position. Floor Coordinator seems to be the highest rung most people can hit before being driven elsewhere.

everything else.. management is awful. Only care about selling product

Pay could be a little better

The expectations for the pay was VERY high. It is very hard to bonus, as upper management sets goals that are very hard to achieve. The company boasts hiring from within, but that is not the case. Loyal employees were consistently passed over for outside hires. I also noticed that Lush likes to boast being inclusive of all personality types and people, but there is definitely a certain type of personality that gets more praise. The sales tactics and techniques they want you to use are pretty intense. This is an environment where there is constant feedback, so if you are sensitive to feeling critiqued it can be really hard. Near the end of my time here, Lush discontinued a ton of stuff without providing a good replacement. This led to upset customers, and that was a huge challenge.

High demand customer service for a low wage Kids party host

The environment prioritizes extreme friendliness over professionalism and lacks a balance both staff and customers get too comfortable . Store management delegates blindly based on corporate feedback.

poor working conditions, low pay, terrible bullying management