LEAP Legal Software reviews about "leadership"

None to note at this time

Executive level leadership is not the best and the direction of the company is questionable.

The current management team lacks direction and experience, which has led to significant challenges within the organisation. The previous executive leadership was much more adept at handling situations and fostering a positive work environment. The new General Manager in New Zealand, who has limited experience in managing teams, is still adapting to the role. Do not believe the fake positive reviews on here. Communication within the company is inadequate, with management frequently stating that they value their employees, yet the actions at the executive level often contradict this message. There is a clear need for a change in leadership to restore the company’s culture and ensure that employees feel supported and valued. Unfortunately, the company is currently facing significant internal challenges, and morale is at an all-time low.

Random redundancies and dismissals with little transparency — creates a constant sense of instability. Team are expected to do the work of people who go missing for no thanks. The product is not where it needs to be. Frequent bugs make it difficult to confidently speak to customers, especially when they are paying a premium Support teams are stuck in a cycle of reacting to issues rather than resolving root causes, which leads to frustrated customers and strained relationships Significant price increases (often exceeding 100%) are hard to justify given the current product performance Leadership appears disconnected from both customer experience and employee reality Management lacks accountability — issues are often avoided rather than addressed Little to no meaningful 1:1 support or development conversations No clear progression opportunities Feedback is consistently overlooked, despite repeated assurances that things will improve Team culture can feel inconsistent, with favouritism and a lack of support for new starters Employees are expected to “manage expectations” in situations where the underlying issues are not being fixed

During my time at the company, I observed a concerning lack of consistency in leadership and team enablement. The Chief Enablement Officer appeared to display favoritism, which impacted team morale and led to decisions that did not always align with merit or experience. There were instances where individuals with limited understanding of key frameworks like LEAP were promoted to operational leadership roles, despite more qualified and experienced team members being overlooked. This approach to talent management created confusion, reduced efficiency, and fostered a sense of instability across teams.

everything that comes with ineffective leadership

Working for a privately funded business will always lead to some pros and cons for obvious reasons; however, it's why you choose private Vs PE-backed companies to work for. Ultimately, it's your choice to work here if it's right for you. Any cons mentioned in other reviews relating to the Australian global structure are simply the preference of the individual who wrote the review. LEAP is not for everyone as we are a global company and they encourage input from our global teams. It is also fast paced and changeable. For me personally, I don't see any cons at this stage and only wish LEAP the best in their endeavour to be successful