Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      GreenShield

      Engaged employer

      Reviews by job title

      49 reviews
      3.0
      1 Nov 2025

      Mixed feelings

      Analyst
      Recommend
      CEO approval
      Business outlook

      Pros

      Benefits are okay Coworkers are nice in general

      Cons

      Salary is not competitive They hire people without having a clear idea for their role, then fire them and hire a new role again. Too many consultants and many people working in the same stuff. Areas feel disconnected among them

      avatar
      GreenShield Response
      6mo
      Thank you for sharing your experience. We appreciate your positive feedback on our benefits. We take pride in our competitive Total Rewards offering, which offers market-leading benefits in areas aligned to our values such as inclusion, mental health, and employee giving. Part of that benchmarking includes annual salary reviews to ensure competitiveness, market alignment, and individual performance. We also share your enthusiasm for our team – they are the heart of our success. Their purpose, passion and performance enables us to deliver on our mission of Better Health for All. We’re sorry to see your feedback regarding unclear processes and expectations. Our commitment is to build a collaborative workplace where each team understands their role in driving our mission forward, in line with our strategic plan. We encourage all employees to speak with their senior leaders to gain a deeper understanding of priorities to support them in their role.
      3.0
      8 May 2025

      Great people, too much work

      Requirements consultant
      Recommend
      CEO approval
      Business outlook

      Pros

      Great collaboration and colleagues. I adore the people that I work with.

      Cons

      Too much work. Short staffed, no structure or framework. Current situation is not sustainable

      avatar
      GreenShield Response
      11mo
      Thank you for your review! We share your pride in our great team and are especially glad to know they are the best parts of the job. Team collaboration and working as One GreenShield are important to us as we build a culture of purpose, passion and performance. We appreciate your honest feedback about the workload challenges you’re experiencing. As we continue to grow, we remain dedicated to ensuring our teams have the necessary resources in place to support a healthy work-life balance, including: our $10,000 mental health benefit with no co-pay, to free access to the Calm app to all employees, and our Life as One GreenShield well-being and giving programming which includes programs and events and designed to support our team’s holistic well-being such as guided meditations and yoga, well-being speaker series, mental health training for leaders, and more. We'd encourage you to reach out to your manager or our People & Culture team at  talent@greenshield.ca to share your specific concerns so we can better support you in the future.
      1.0
      13 Dec 2025

      Not genuine

      Software engineer
      Recommend
      CEO approval
      Business outlook

      Pros

      Many great people work here and the many products deliver real value.

      Cons

      GreenShield's motto is "Better Health for All" but I don't feel it extends to employees. First, there's an odd imbalance of below-average PTO and significantly above average mental health spending account dollars, as if an expensive weekly therapist is desired over more vacation. The mental health spending account increase was communicated along with a pitch on the wide range of mental health products our platform has, which felt extremely disingenuous. Second, the return to office policy and remote work changes were loosely communicated which left managers stuck in the middle and employees confused, and now enforcement is heading toward strict monitoring. Third, lately many top-class and well-liked employees including managers have either quit or been abruptly fired for speaking up. The lack of context communicated to employees is worrisome. These developments have created a culture of fear for myself and those I work closely with. HR feels like a spotlight to stay out of instead of a place to seek support from. While you can't knock an old-school company for operating as such, it's painful when the outward messaging is the opposite: "best company culture" awards, always inviting feedback, etc. The outward messaging of "Better Health for All" contrasts with what feels like an Amazon-style approach of treating employees purely like numbers - not what you might imagine working at a non-profit supporting health and wellbeing to feel like.

      avatar
      GreenShield Response
      5mo
      Thank you for sharing your perspective. At GreenShield, Better Health for All starts with our people, and we want to clarify how that commitment shows up every day. On PTO vs. Mental Health: Our Total Rewards program was designed to reflect our values and areas in which we specialize, with mental health as a key pillar. This includes coverage for employees and their dependents with no co-pay, ensuring broad access to care. PTO is competitive within our sector, and we regularly review both benefits based on data and employee input. On Remote Work: Our hybrid work model currently provides flexibility for the majority of roles to work remotely up to three days per week. This flexibility is important to us, particularly as many organizations have now reduced remote work to one or two days weekly, and others have eliminated it entirely. We remain focused on clear communication as we evolve and adapt to changing needs. On Culture and Terminations: Decisions are made thoughtfully, and we encourage employees to speak up. Feedback and transparency remain core to how we operate, and our leadership team is accessible. GreenShield invests in its employees – including our Total Rewards program, flexibility, and well-being - because we believe in our people. If you have constructive ideas, please share them directly or reach out to talent@greenshield.ca. Your input helps us continue to make GreenShield an even better place to work.
      5.0
      30 Sept 2025

      Great place to work

      Director
      Recommend
      CEO approval
      Business outlook

      Pros

      The company has a strong culture and is on a strong path in terms of growth and sustainability. The company focuses on helping people instead of share value. There is still a push for performance but not at the expense of people.

      Cons

      Hybrid work environment of 2 days in-office per week is unpopular though it is better than many others in 2025.

      avatar
      GreenShield Response
      6mo
      Thank you for your five-star review! We share your pride in our strong, purpose-driven culture. As a non-profit without shareholders, our business growth and social impact fuel one another. Together, our team has positively impacted the lives of over 1 million Canadians (and counting!). Creating a collaborative and connected workplace is central to who we are at GreenShield. Our Hybrid Work Model is designed to balance flexibility with meaningful in-person connection, enabling us to do our best work together. Thanks for being a part of the GreenShield team and helping us deliver on our mission of Better Health for All!
      5.0
      12 Feb 2026

      Purpose driven culture with genuinely great people

      Manager
      Recommend
      CEO approval
      Business outlook

      Pros

      - Strong sense of purpose that feels real - Collaborative and respectful environment where people genuinely want to help each other succeed - Values are reflected in everyday decisions, not just stated in words - High level of trust and autonomy with flexibility to balance work and life - Emphasis on learning growth and continuous improvement - Diverse perspectives are welcomed and thoughtful dialogue is encouraged - A rare combination of kindness and high performance

      Cons

      - As with any organization that’s evolving change can sometimes feel complex or fast‑moving - Processes are still maturing in some areas which can require patience and adaptability - Collaboration across a large organization can occasionally take more effort and coordination

      5.0
      24 Mar 2025

      Good company

      Strategy manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Lots of smart people who do good work. GreenShield is a non profit and there is pride that comes from working for a non profit.

      Cons

      Some management issues in business areas.

      avatar
      GreenShield Response
      1y
      We're delighted to hear about your experience and appreciate your 5-star review! We share your pride in our hard-working team and their unwavering commitment to help us make a difference. Your feedback reinforces our mission Better Health for All, and we're grateful for team members like you. As a purpose-driven non-profit, our Creating Shared Value model intrinsically links business success with social impact – so every single one of our team members knows they are making a difference every day.
      5.0
      13 Feb 2026

      A Purpose-Driven, Progressive Workplace Where You Can Truly Make an Impact

      Employee relations consultant
      Recommend
      CEO approval
      Business outlook

      Pros

      What stands out most is the leadership and culture. Leaders are approachable, supportive, and truly people-focused. There’s a strong sense of trust and empowerment that enables you to do your best work and grow professionally. Your ideas are heard, your contributions matter, and you’re encouraged to stretch and develop.

      Cons

      Coming from the public sector, the speed of decision-making and change took some adjustment — things move quickly here.

      avatar
      GreenShield Response
      3mo
      Thank you for your 5-star review! We’re pleased to hear that our purpose-driven leadership and culture have stood out in your experience. Building trust, empowering our teams, and creating an environment where employees feel heard, supported, and encouraged to grow are priorities at GreenShield, and it’s rewarding to see that reflected in your day‑to‑day work. We hold our leaders accountable to a set of behaviours that guide us, aligned with our values and mission of Better Health for All. Decision Making and Change: We also appreciate your perspective on the pace of decision‑making and change. As a purpose‑driven organization that is growing and evolving, we recognize that our speed can be an adjustment - particularly for those joining us from more traditional environments. We believe this agility enables us to innovate, respond quickly, and ultimately deliver greater impact for Canadians, while continuing to support our teams through clear communication and strong leadership. Thank you for being part of the GreenShield team and for contributing to the culture and impact we’re building together.
      3.0
      27 Mar 2026

      Amazing team, terrible leadership

      Marketer
      Recommend
      CEO approval
      Business outlook

      Pros

      - Good pay - Great co-workers - Good work, despite being primarily performative, the non-profit LOB truly does some amazing things across Canada.

      Cons

      - Very toxic management. - Hire incredibly talented and smart people, and then don't let them own anything - turnover is insanely high

      avatar
      GreenShield Response
      1mo
      Thank you for your review. We’re pleased to hear that you found the compensation competitive and valued working alongside a talented and committed team. Our people and their dedication are central to delivering on our mission of Better Health for All. While we appreciate you sharing your perspective on the work of our GreenShield Cares team, we were disappointed to see it characterized as performative. It’s important to clarify that GreenShield is a non‑profit organization, not only in one line of business. All excess earnings are reinvested directly into our mission. Through partnerships with community organizations, we redeploy our service capabilities to support Canadians underserved by traditional health care and insurance plans, delivering culturally appropriate care grounded in lived experience and focused where need is greatest. To date, more than one million Canadians have been positively impacted, and this work is made possible by the dedication of GreenShielders across the organization. We take comments about leadership seriously. While we can’t address individual situations, we hold our leaders accountable to behaviours that reflect our values and purpose; and that includes giving every employee the opportunity to learn, grow, and do their best work. Our turnover rate remains in line with the national average and comparable Canadian organizations. We’re proud of our dynamic, high‑performance culture, while recognizing it may not be the right fit for everyone. We encourage you to connect with your People & Culture Business Partner so concerns can be addressed through the appropriate channels.
      Viewing 1 - 3 of 49 Reviews
      Related searches: GreenShield jobs | GreenShield salaries | GreenShield benefits | GreenShield interviews
      ReviewsGreenShield reviews

      Glassdoor has 210 GreenShield reviews submitted anonymously by GreenShield employees. Read employee reviews and ratings on Glassdoor to decide if GreenShield is right for you.