Reviews by job title

8 reviews
2.0
4 Nov 2024
Recommend
CEO approval
Business outlook

Pros

Greenshield is a large company, so I limit my review to working as a software engineer as part of an acquired tech company (inkblot). I have to say the company is fine to work for. If you really need a job, go for it, people are respectful and you will get paid on time. Pay is average for software developers. I love my team-mates, they are positive and smart and great to work with. When I worked as an Inkblot employee, we attracted great people. I've enjoyed my time here, but unfortunately, many talented and driven people are now leaving as a result of slashing PTO & a poorly rolled-out hybrid RTO policy.

Cons

- 3 weeks PTO until 7 years is meagre in the tech industry in Canada. - 3 days/week hybrid RTO within 150km of an office is unreasonable for commuting in the GTA. - No annual COL increase and unclear career paths are not inspiring. - Top down and hands-off leadership is not inspiring. - Tech & product leadership is done by contractors. - C-suite seems very out of touch with the tech industry & tech industry employee benefits. - I started as an Inkblot employee and company culture has cratered since we were integrated with Greenshield. - We never see any senior leadership unless they are adding toxic positivity and evaporate as soon as anything negative needs to be communicated. Cue the HR drones stepping in. - Greenshield HR and senior leadership has shown that they are out of touch with the tech industry after presenting a Total Rewards with almost across the board reduction or the same benefits for all acquired software devs & product people. - Greenshield slashed PTO for acquired tech workers (3 weeks max before 7 years), no negotiation and a very obtuse announcement left me feeling very disrespected. I heard this echoed from many colleagues.

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GreenShield Response
1y
Thank you for your feedback. At GreenShield, we prioritize creating a culture where employees feel valued and have the opportunity do meaningful work impacting the lives of Canadians. We conducted extensive research when designing our new Total Rewards package and are proud our offering is highly competitive across the board as it ranks near the top of group of the largest companies in Canada when it comes to paid time off, holidays, volunteer days, professional development opportunities, just to name a few. It is also market leading across areas that are core to us at GreenShield including metal health (with employees and their eligible dependents having up to $10K a year for mental health services), inclusion and social impact. Collaboration is an important part of our culture, and a hybrid work approach offers GreenShielders the flexibility to work remotely up to three days a week, while connecting with each other in the office for two days. We’re proud of the many growth opportunities available at GreenShield and encourage you to partner with your leaders on a personalized development plan to explore these options. Many of our tech employees, for example, have advanced in their area of expertise or moved into leadership positions. Thank you for your input and we encourage you to please reach out to your people leader with any further feedback or questions.
1.0
22 Nov 2022

Would not recommend

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- Remote - Colleagues -

Cons

- PTO is not unlimited in reality - Benefits aren’t good - No career growth - No work life balance - Excessive burnouts - No accountability, only excuses - Training is terrible, you have to sink or swim with no structured or formal training

1.0
12 Dec 2024

The turnover rate tells the truth

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

My review is limited as an employee of a company that was acquired by GreenShield. When I was an Inkblot employee, before being acquired by GreenShield, the team was empathetic, kind, driven, and passionate. We had a good work-life balance and people were trusted with unlimited PTO and remote work. I've enjoyed working at Inkblot, but now lots of talented people are leaving as a result of slashing PTO & a poorly rolled-out hybrid RTO policy, as well as an increasingly psychologically unsafe workplace environment and people being pushed out/fired without cause because of "restructuring". The turnover of empathetic folks in positions like management, employee experience, people and culture, and diversity initiatives truly speak the truth of how terrible the culture is.

Cons

- internal communications are confusing and delivered with a distinct lack of empathy - leadership is out of touch with modern tech workforce - hybrid/return to work policy is exclusionary to many people including caregivers, Disabled, and neurodivergent folks, as well as contributing further to the climate crisis by having more people commute (3 days/week hybrid RTO within 150km of an office is absolutely unreasonable) - senior leadership is not present and very uninspiring - profit over people approach (promotes itself as a company who doesn't, but in the end is a health insurance company that benefits off of degrading accessible public and free health care) - reducing benefits, removing remote work and drastically reducing PTO despite feedback and pushback from employees felt demoralizing and shows that leadership does not actually care about employees - very hypocritical since they talk all the time about "better health for all", ignoring the mental and physical health of employees - no attempt at DEI, exclusionary to people outside of being cis, male, white, and a combination of the above. Lack of training and understanding of diversity and inclusion for racialized and LGBTQ2S+ employees, resulting in many people being excluded or forced out - benefits packages are as confusing as they can possibly make it. Many different platforms that need to be signed up for, having to pay for some extra benefits, and lack of documentation means that no one knows how to make use of things like drug coverage (which is minimal) and often gets rejected

1.0
13 Dec 2025

Not genuine

Recommend
CEO approval
Business outlook

Pros

Many great people work here and the many products deliver real value.

Cons

GreenShield's motto is "Better Health for All" but I don't feel it extends to employees. First, there's an odd imbalance of below-average PTO and significantly above average mental health spending account dollars, as if an expensive weekly therapist is desired over more vacation. The mental health spending account increase was communicated along with a pitch on the wide range of mental health products our platform has, which felt extremely disingenuous. Second, the return to office policy and remote work changes were loosely communicated which left managers stuck in the middle and employees confused, and now enforcement is heading toward strict monitoring. Third, lately many top-class and well-liked employees including managers have either quit or been abruptly fired for speaking up. The lack of context communicated to employees is worrisome. These developments have created a culture of fear for myself and those I work closely with. HR feels like a spotlight to stay out of instead of a place to seek support from. While you can't knock an old-school company for operating as such, it's painful when the outward messaging is the opposite: "best company culture" awards, always inviting feedback, etc. The outward messaging of "Better Health for All" contrasts with what feels like an Amazon-style approach of treating employees purely like numbers - not what you might imagine working at a non-profit supporting health and wellbeing to feel like.

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GreenShield Response
5mo
Thank you for sharing your perspective. At GreenShield, Better Health for All starts with our people, and we want to clarify how that commitment shows up every day. On PTO vs. Mental Health: Our Total Rewards program was designed to reflect our values and areas in which we specialize, with mental health as a key pillar. This includes coverage for employees and their dependents with no co-pay, ensuring broad access to care. PTO is competitive within our sector, and we regularly review both benefits based on data and employee input. On Remote Work: Our hybrid work model currently provides flexibility for the majority of roles to work remotely up to three days per week. This flexibility is important to us, particularly as many organizations have now reduced remote work to one or two days weekly, and others have eliminated it entirely. We remain focused on clear communication as we evolve and adapt to changing needs. On Culture and Terminations: Decisions are made thoughtfully, and we encourage employees to speak up. Feedback and transparency remain core to how we operate, and our leadership team is accessible. GreenShield invests in its employees – including our Total Rewards program, flexibility, and well-being - because we believe in our people. If you have constructive ideas, please share them directly or reach out to talent@greenshield.ca. Your input helps us continue to make GreenShield an even better place to work.
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