- internal communications are confusing and delivered with a distinct lack of empathy
- leadership is out of touch with modern tech workforce - hybrid/return to work policy is exclusionary to many people including caregivers, Disabled, and neurodivergent folks, as well as contributing further to the climate crisis by having more people commute (3 days/week hybrid RTO within 150km of an office is absolutely unreasonable)
- senior leadership is not present and very uninspiring
- profit over people approach (promotes itself as a company who doesn't, but in the end is a health insurance company that benefits off of degrading accessible public and free health care)
- reducing benefits, removing remote work and drastically reducing PTO despite feedback and pushback from employees felt demoralizing and shows that leadership does not actually care about employees - very hypocritical since they talk all the time about "better health for all", ignoring the mental and physical health of employees
- no attempt at DEI, exclusionary to people outside of being cis, male, white, and a combination of the above. Lack of training and understanding of diversity and inclusion for racialized and LGBTQ2S+ employees, resulting in many people being excluded or forced out
- benefits packages are as confusing as they can possibly make it. Many different platforms that need to be signed up for, having to pay for some extra benefits, and lack of documentation means that no one knows how to make use of things like drug coverage (which is minimal) and often gets rejected