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      GreenShield

      Engaged employer

      Reviews by job title

      8 reviews
      3.0
      12 Apr 2024

      On strike

      Claim adjudicator
      Recommend
      CEO approval
      Business outlook

      Pros

      There used to be a lot of positive things to say until the new CEO came into play. Now things seem to be going downhill

      Cons

      Micro managing, high stress a huge focus on stats and not enough on the people.

      avatar
      GreenShield Response
      2y
      Hello, Thank you for the opportunity to respond. We’re dedicated to maintaining a positive work environment and culture for all employees and are proud to be a non-profit with a mission of championing Better Health For All. You’ve made several claims throughout your review that are concerning to us, and it is hard to address them without knowing the specifics of your situation. We’re open to conversation to better understand your comments, and we invite you to connect with your people leader or our People and Culture team at talent@greenshield.ca.
      2.0
      19 Nov 2024

      Get out of dodge

      Client service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      None that I can think of

      Cons

      Poor management, terrible hours, CEO is terrible, nepotism

      avatar
      GreenShield Response
      1y
      Thank you for sharing your review. We’re disappointed to read about your experience, as our goal is to foster a positive work environment which prioritizes flexibility, work-life balance, and growth opportunities for all our employees through a hybrid work environment, ample training and professional development opportunities, a competitive Total Rewards package with market-leading well-being support, and more. We would love to understand more specifics about your experiences. If you’re open to further discussions with us, we invite you to reach out to our People & Culture team at talent@greenshield.ca.
      1.0
      30 Mar 2024

      Union Employees are currently on Strike

      Senior business analyst
      Recommend
      CEO approval
      Business outlook

      Pros

      This company used to be one of the most respected companies in Windsor. This company is good for starting a new job.

      Cons

      If you are an experienced employee and if you know you have the right skills set and experience then you need to avoid this company as this company is currently run by inexperienced CEO and EVPs. There are so many VPs and executives with fancy job title that are really not necessary for the growth of a company. For the first time in 67 years of company history, Union has decided to go on a strike because the company work culture has changed drastically after arrival of new CEO and his new inexperienced subordinates.

      avatar
      GreenShield Response
      2y
      Thank you for the opportunity to address your comment. While we’re disappointed by Unifor leadership’s decision to strike, we respect their right to do so. We’re disheartened, however, by the extensive false statements Unifor leadership has been making publicly, undermining our proud six-decade history of partnership and collaboration. Our community deserves accurate information. We pride ourselves on integrity and transparency, and it is important that we clarify the facts, please visit our Together We Are Stronger (https://www.gsctogether.ca/) page. Our colleagues, our mission, and the work we do to help improve the health and well-being of Canadians is our soul, and we're immensely proud of supporting a workplace where purpose meets passion and performance. We’re open to conversation to better understand your comments, and we invite you to connect with our People and Culture team at talent@greenshield.ca.
      1.0
      5 Apr 2024

      used to be a great company started Windsor, until the new CEO showed up...

      Contact center representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Good pay, benefit package is not good but at least it doesn't come out of your paycheque.

      Cons

      CEO does not care about the company or the community at all. He loves to gloat that GSC is a "not-for-profit" company; however, he fails to mention that he started a separate "for-profit" company called Greenshield Holdings to syphon all of the revenue and outsource jobs to minimum wage contact centres. The turnover rate used to be 3%--now, it';s closer to 25%, although they stopped announcing when people left because I imagine it's too embarassing for them.

      2.0
      17 Aug 2024

      Used to be a fun place

      Contact centre representative
      Recommend
      CEO approval
      Business outlook

      Pros

      The people I wored with were very kind

      Cons

      The CEO and Upper Management have sucked the life out of this company.

      avatar
      GreenShield Response
      1y
      Thank you for sharing your thoughts; we appreciate the opportunity to respond.   We’re dedicated to maintaining a positive work environment and culture for all employees.  As you noted, we have an amazing team of colleagues, and having an excellent workplace to support our team is a top priority.  GreenShield believes strongly in fostering and advancing a culture of fairness and inclusion. This enhances our employee experience, positively impacting how we support our clients and communities. You can read more about this in our 2023 Social Impact Report: https://grnshld.com/SI2024
      1.0
      10 Dec 2023

      Toxic Bullying Culture

      Project management
      Recommend
      CEO approval
      Business outlook

      Pros

      The kind people who answer the phones in Windsor

      Cons

      Executive team is comprised of a CEO who has unrealistic deadlines, stomps his feet like a petulant child if he doesn't get his way and cannot manage his horde of immature ego centric EVPs who whine to him , gossip about each other daily through Teams chats and are obsessed with their LinkedIn profiles. They speak about better health for all but turnover is increasing, people are running for sick leave and they expect you to work around the clock to fulfill their non strategic direction that changes daily and on the hour. They spend an abundance of time crafting polished videos , press releases and LinkedIn posts to come across as kind, caring and compassionate while quite the opposite is true. If you want to be bullied by an EVP who more than likely does not deserve the level they are at or their promotion and wreck your mental health, join this toxic place. There is a reason the regular staff call senior executives here the snake pit.

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