Foot Locker Reviews

3.6

60% would recommend to a friend

(5,208 total reviews)

Ann Freeman

59% approve of CEO

41% positive business outlook

Foot Locker has an employee rating of 3.6 out of 5 stars, based on 5,208 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Foot Locker employee rating is in line with the average (within 1 standard deviation) for employers within the Retail and wholesale industry (3.5 stars).

Reviews by job title

5K reviews
2.0
6 Aug 2019
Recommend
CEO approval
Business outlook

Pros

Commission - it's only 1% but you'll build it up quickly if you've got your eye on the ball at all times. Just always be ready to greet/help shoppers, and you'll get a lot of easy sales. Staff discount is 30%, higher than most places would give their employees. Twice a year we got a 50% discount as well. Just be careful spending it as the limit you're given is on the amount of discounts used, not on the value of goods bought.

Cons

This is the sort of place where you're expected to sell constantly and hit targets. Depending on how stressed the manager is, a slow day might be blamed on The upper management (based in Europe) is essentially useless: mostly the type of bosses who are never around to help solve problems or propose solutions, but never miss a chance to criticise you or your store (which your store manager will probably blame you for). They let stores suffer doubly by not responding to basic requests for repairs or replacements, so you will have to face angry customers demanding to know why you have no black sneakers a week before school starts, or why the changing rooms are all closed - as well as management when your store's sales inevitably fall because of this incompetence.

4.0
16 Sept 2025
Recommend
CEO approval
Business outlook

Pros

Flexible shifts Easy job and quickly learn the job Young staff

Cons

Pressure to reach sales targets

avatar
Foot Locker Response
8mo
We're glad you found the role easy to learn and appreciated the flexibility! Our teams are full of passionate people who make the store environment fast-paced and fun. Hitting sales goals can be challenging, but we hope the team helped support you along the way!
4.0
17 Aug 2025

Good place to work at

Recommend
CEO approval
Business outlook

Pros

1. Good pay 2. Higher than minimum pay 3. Good employee discount

Cons

1. Can be too much sometimes. 2. Targets can be too much

avatar
Foot Locker Response
9mo
Thanks for writing this! It sounds like you had a mostly positive experience, which we’re always happy to hear. Meeting targets can definitely be a lot sometimes, and working in customer experience comes with its own set of challenges, so we truly appreciate you calling that out. Wishing you the best in your next adventure!
Viewing 1 - 3 of 5,208 Reviews

Glassdoor has 6,168 Foot Locker reviews submitted anonymously by Foot Locker employees. Read employee reviews and ratings on Glassdoor to decide if Foot Locker is right for you.