Floify Customer Support Specialist reviews

3.1

36% would recommend to a friend

(2 total reviews)
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Sofia Rossato

Not enough data to show CEO approval

36% positive business outlook

Reviews by job title

2 reviews
2.0
13 Jun 2024
Recommend
CEO approval
Business outlook

Pros

-I met some of the most wonderful people while working here who were truly supportive of me as a person. -Fully remote working environment/good work-life balance -I was able to make a difference in how the support team worked early on.

Cons

-Lack of decent (or any) raises after the acquisition by Porch -Extremely poor leadership -Lack of raises or promotions for those who deserved them, and sketchy practices providing promotions to those who didn't deserve them without any kind of interview process or offering the opportunity to others -Hard workers took on more work while other people slacked off with no consequences -Poor communication from Porch to Floify -Sketchy practices with customers from Porch adding additional services to their accounts without letting them know

5.0
29 Mar 2019
Recommend
CEO approval
Business outlook

Pros

* Great work environment with great people and attitudes passed down from leadership * Great work equipment to make sure the job gets done without worrying about equipment failure. Ergonomic chairs and standing desks are a plus * The ability to be yourself and feel heard about your ideas for the overall well-being of the company. * Working from home & a casual work place * Great, healthy snack and drink options * Feeling like I'm working with friends, not just acquaintances * Being treated like an adult when you need to step away from your desk, take lunch, or request time off.

Cons

* Training could be a little more streamline for new hires but that's something common with startups. That's about the only negative I can think of at the moment.

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