Loved this job until things changed - Customer Support Specialist Floify Employee Review

Floify treats their employees and customers with care.

None really I enjoy working here

The people on the ground are incredible. They are collaborative, accountable, supportive, and deeply committed to building quality solutions. Peer-to-peer learning here was unmatched. I learned more from my colleagues than in any academic or previous work setting. Remote was helpful for work-life balance.

Upper management demonstrated no interest in retaining experienced employees. Several key contributors left, and leadership made no meaningful effort to understand or prevent the trend. When legitimate concerns were raised about technical debt, unstable code foundations, or unsustainable product direction, they were dismissed, deflected, or shut down. Leadership showed a clear preference for short-term feature delivery over long-term platform stability. Direct communication about difficult topics was met with avoidance or, worse, retaliation. It took a public emotional breakdown from a team member to finally garner attention from leadership—an unacceptable failure in basic team support. Critical feedback was often treated as inconvenient rather than constructive.