Pros
- Incredibly challenging problems across data science and customer experience. - Fantastic lateral mobility throughout the organization - Recent signs of life in HR policy. Very inclusive company across race and sexual orientation. - Real opportunity to change people's lives for the better. Buyers love us and sellers need us.
Cons
- Lack of vision and strategy at the executive level down. - Boil the ocean approach to 'big bet' efforts every year - Short institutional memory (we make the same mistakes over and over again) - Not a tech driven company - poor decision making especially among the ranks of senior leadership. - In recent years, constant reorgs and attrition throughout the ranks. - Very political across product teams.