HORRIBLE COMPANY TO EBAY SELLERS! - Customer Service Representative eBay Employee Review

1.0
28 Dec 2023
Recommend
CEO approval
Business outlook

Pros

Co-workers are mostly adept and nice

Cons

The way Ebay discriminates against their sellers and always favors buyers, even if they are scammers, is appalling. There have been numerous occasions where I have seen sellers get the raw end of the deal even if they are right, as Ebay wants to cater to buyers. Ebay is losing good sellers as a result. I can’t stay here much longer due to the lack of integrity of the company.

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5.0
17 May 2026
Recommend
CEO approval
Business outlook

Pros

good culture friendly people and good benefits

Cons

leadership direction politics tenured individuals who do not change their ways of working

3.0
20 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Relaxing culture. family first. Stock performance is generally good for the recent two years and huge benefit if you're eligible for ESPP. Stable product with large customer base means you get opportunity to work on project with real impact.

Cons

1. Blind push for AI and leadership expect unrealistic efficiency improvement 2. Layoff every year in Feb (2024, 2025, 2026) and sometimes can feel the tension in team 3. Legacy tech stack with isolated and fragile infrastructure. Developer friction is a real pain. You get random infra down every once a while and internal support becomes even worse since they started offshoring to LCOL area in 2025. 4. Hiring freeze in San Jose... just expect more layoff coming up + frequent meetings at night / early morning across regions

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