Beware - Customer Service Representative eBay Employee Review

1.0
21 Jul 2022
Recommend
CEO approval
Business outlook

Pros

It is remote….that’s it and that is all!

Cons

Sounds good initially, but once you are in you will quickly realize you have been deceived. They are looking for experience CSR’s but the training doesn’t reflect that…therefore you are spending weeks getting training that is not needed and you never learn the product until you are actually on the phone with members.. Don’t agree to the swing shift if you are being hired into the Buy department…They will stick you into training asap and you will never get the shift pay difference….so the pay they promise you for that varies shifts WILL NOT HAPPEN. In training don’t be analytical in training they will mark you as a troublemaker

Explore other reviews about eBay

5.0
2 Jun 2026
Recommend
CEO approval
Business outlook

Pros

It is equivalent to winning the lottery for a dream job.

Cons

Sunday work can be challenging- due to daycare challenges, but ebay supports work/life balance so its not really a con

5.0
27 May 2026
Recommend
CEO approval
Business outlook

Pros

Good work, lots of AI experiments, AI innovation, latest tech stack, Co-workers are very co-operative and helpful. Most AI tools are still unlimited.

Cons

Some teams are over-working due to smaller teams as a result of recent layoffs. Office perks (like catered food, snacks) are dwindling every quarter even though company wants every employee to be 3 days a week in office. Company wants 80 percent code to be generated by AI but no clear guideline how to achieve that.

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