Challenge Accepted - Enterprise Account Director Yelp Employee Review

5.0
16 Oct 2025
Recommend
CEO approval
Business outlook

Pros

This is a very talented team of over achievers and brainiacs. If you want to be challenged to be the best version of yourself, this place is for you. The product suite is always evolving and improving. For most companies work/life balance and listen to employees are simply HR buzzwords. At Yelp they listen to feedback and are very conscious of the fact that a happy, supported person is a loyal employee.

Cons

So much changing..... so fast... that you really have to take extra time to study to keep up. Working from home can be isolating for some people.

Explore other reviews about Yelp

5.0
22 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Nice people. Good perks and colleagues treat you with respect

Cons

Workload can be overwhelming and software a bit outdated

1
2.0
28 May 2026
Recommend
CEO approval
Business outlook

Pros

If you love your city, it can be very fun. Remote work is helpful and you'll make great relationships with fellow community managers, who are typically wonderful people.

Cons

As others have said, upper management is extremely out of touch with reality, including the realities of small businesses post-COVID. Pay is very under market for the level of work. Values are consistently preached but only selectively honored.

avatar
Yelp Response
1w
Thanks for sharing your experience after spending so many years on our team. We agree that connecting with your city and working alongside wonderful fellow Community Managers are some of the best parts of the role. We're also glad remote work was helpful for you. Favoritism and gossip don't align with the environment we want to create. We want everyone to feel valued and supported as a person. We also want to uplift team members who want to explore roles in other departments. We have many amazing opportunities across Yelp, and we encourage people to pursue the work they care about most. Your feedback helps us grow, and we will share your notes with our leadership team so we can keep making Yelp a better place to work. Thanks for all your hard work over the years, and we wish you the very best in your next role.
See reviews by: Helpful|Rating|Date|All