Yelp Reviews

3.2

49% would recommend to a friend

(5,968 total reviews)
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Jeremy Stoppelman

66% approve of CEO

43% positive business outlook

Yelp has an employee rating of 3.2 out of 5 stars, based on 5,968 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Yelp employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

6K reviews
2.0
5 May 2015

Account Executive at Yelp Dublin - (Uncensored)

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- Survive long enough and you will be ready to sell sand in the desert, sales are tough to get, pressure is high but this will help you become a much better sales professional. Probably one of the best places to be if you want to become a sales wolf! - Cool young party environment, Erasmus style office with nice people from all around the world. Happy hours, ping pong and music always on. - The food!! Its awesome and there is plenty!!!

Cons

- No career opportunities, no matter how veteran. Most veterans and top sellers left because of that, so basically, if you are good enough to survive and become a veteran you will end up leaving due to lack of growth opportunities (both vertical and horizontal). - If you are not good selling you will not become a veteran... Here's a fun fact: People get fired from one day to another and are not even allowed to say goodbye to their colleagues. You come in the morning, eating your cereal, manager taps you in the shoulder and tells you to pack up your stuff and leave quietly. On the bright side, thats what sales is all about, you sell well, you will make money and be save, if you don't find something else - (The Pro about the food was actually sarcasm... sorry!) - Don't dare to arrive 5 minutes late in the morning even if you were working until late in the night yesterday. After all its a sales job and hours count much more than final revenue results... ein? By the way, if you want to hit your targets better get confortable as you will quite likely be making extra hours. - I will not make any comments on the quality of the product, client satisfaction and retention rate.

1.0
14 Dec 2015

Beware

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- If it's your first job out of college, it's not THAT bad. - The other AE's are cool, as are the VP's.

Cons

- Pay is awful compared to other tech companies in Dublin - Middle management are nigh on clueless, they just happened to have a bit of tenure when promotions came up. - Those good people I mentioned in the pros: chances are they will all leave or get fired within 6 months - It almost seems like they thrive on the revolving doors policy in management, I've seen too many people get walked out with little or no warning by management who up until that point were friendly with them - The company doesn't seem to be growing in Europe, so there aren't any opportunities to progress within the company. - I've had a few interviews, and other companies don't seem to value the sales experience very highly at all. - Most companies claim they treat their employees really well, and Yelp is no exception. Empty promises here. You get treated like a child. - Oh, and you have to make 80 calls a day and drown in Kul-Aid

1.0
3 Mar 2016
Recommend
CEO approval
Business outlook

Pros

The othe account execs are pretty friendly and easy going. They are always available to help with any issues or questions. The benefits are really good.(gym contribution,health care, stock options, free hoodies and other nick nacks) Free food on site and fully stocked fridges full of soft drinks and juices. Good selection of health snacks. Beer or prosseco on fridays. Table tennis, foosball and pool table Team leaders are really sound! Especially the american tl from san fran

Cons

The job itself in yelp is mind numbing! The management are fake smiling back stabbing hounds. I was advised by 2 staff members that if one of the american senior sales managers is giving feedback, just nod, smile and at the end say thank you as it helps him feel good about himself. The management are the real reason this place is not where it should be. The environment is clouded with fake american values and one little thing could annoy one of the american sales managers and thats it, your gone. They let staff go so quickly and they keep going on about how they want to grow so big in europe? If you work your back side off to get through the interview process, dont be surprised to be bitterly dissapointed with the "2 month training programme". Its 4 days in a class room and the rest on the phones calling businesses about something you havent a clue about. Expect to hear "fail fast" and other american BS. And if you do fail fast you will be truly walked out the door. This is a hard job and the uncertanty of keeping your job is why many look so stressed out in Yelp. It is down to the person. If you have never done a days work or sales in your life, and they think they can mould you to whatever they want and you will just smile and think they are gods gift, they will love you. If you have sales experience and common sense and actually have a sales approach about you that is not their own... good luck. My advice: Great Company, terrible management, Extremely stressful, great experience for moving to a better company! Cannot stress the last point enough. Get your 6 months exp and leave and go to google, airbnb, linkedin , whereever!

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