Cover image for Yelp
Logo

Yelp

Engaged Employer

Yelp

Add a Review

Yelp Reviews

Updated 6 Jun 2023

Verify your email to use filters. Having problems? Resend email
Found 4,547 of over 5K reviews
3.5
61% Recommend to a Friend
Yelp Co-Founder & CEO Jeremy Stoppelman
73% Approve of CEO

Found 4,546 of over 5K reviews

3.5
61%
Recommend to a Friend
73%
Approve of CEO
Yelp Co-Founder & CEO Jeremy Stoppelman
Jeremy Stoppelman
2,158 Ratings
Pros
  • "They have a fully stocked kitchen(in 198 reviews)

  • "Great work life balance for employees(in 190 reviews)

  • Cons
  • "Stressful, product isn't believable to sell to business owners(in 274 reviews)

  • "Could be more work life balance(in 60 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

    What people are saying about Yelp

    Join the conversation on

    Tech

    1y

    works at 

    Yelp

    At Yelp we have “quarterlies” where we align with our manager on our growth over the quarter and if there is a “misalignment” in where we think I am then we chat about it to try and come to a mutual understanding. In my last two quarterlies I’ve felt like we’ve misaligned in multiple areas and I spent a ton of time explaining things that my manager didn’t know I did. So my question is… have you experienced something similar and what did you do to fix it. How can I gain visibility?

    12

    5 Comments

    Tech

    1030.8K Members 

    Ask candid career questions

    -1 - https://www.fishbowlapp.com/bowl/technology/posts?cf=gd&utm_medium=Glassdoor&utm_source=glassdoor.com&utm_campaign=Reviews&utm_content=Employer-content-prominent-Reviews&utm_term=Yelp~43314
    Join the conversation on

    Got a burning question about Yelp? Just ask!

    On Fishbowl, you can share insights and advice anonymously with Yelp employees and get real answers from people on the inside.

    What's Fishbowl
    Ask a Question

    What are your colleagues talking about?

    Find your private company bowl on Fishbowl, join the hottest conversation with your colleagues anonymously.
    Join the conversation
    1. 5.0
      Former Employee, more than 3 years

      Fun times at Yelp

      3 Dec 2018 - Staff Accountant 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Work-life balance, great colleagues, rewards, career progression.

      Cons

      None. Maybe the harshness of dismissed sales staff for not reaching targets.

      Continue reading
      Be the first to find this review helpful
    2. 1.0
      Current Employee, less than 1 year

      Beware

      14 Dec 2015 - Anonymous Employee in Dublin, Dublin
      Recommend
      CEO Approval
      Business Outlook

      Pros

      - If it's your first job out of college, it's not THAT bad. - The other AE's are cool, as are the VP's.

      Cons

      - Pay is awful compared to other tech companies in Dublin - Middle management are nigh on clueless, they just happened to have a bit of tenure when promotions came up. - Those good people I mentioned in the pros: chances are they will all leave or get fired within 6 months - It almost seems like they thrive on the revolving doors policy in management, I've seen too many people get walked out with little or no warning by management who up until that point were friendly with them - The company doesn't seem to be growing in Europe, so there aren't any opportunities to progress within the company. - I've had a few interviews, and other companies don't seem to value the sales experience very highly at all. - Most companies claim they treat their employees really well, and Yelp is no exception. Empty promises here. You get treated like a child. - Oh, and you have to make 80 calls a day and drown in Kul-Aid

      Continue reading
      6 people found this review helpful
    3. Join the Yelp team
      See Our Latest Jobs
    4. 1.0
      Current Employee

      Sales

      3 Nov 2015 - Sales in Dublin, Dublin
      Recommend
      CEO Approval
      Business Outlook

      Pros

      People! You are going to work with a bunch of talented people who are going to be there just for an average of 7 months and then they are going to try to make a career somewhere else. No future opportunities for anybody in Europe so you must check somewhere else if you don't want to be cold calling for 3 years. The office is fun, that's why people stay so long, otherwise nobody could be there for more than 2 months. Too many americans leading management.

      Cons

      No career opportunities, no management opportunities and no possibility to grow and move to another departments. You'll be just an operator and you'll have to pitch at least 35 times a month to hit your numbers. Base salary is too low comparing with the competitors in Europe. Manager won't trust you and never implement feedback, you'll be just a European making over 90 calls a day for them.

      Continue reading
      5 people found this review helpful
    5. 5.0
      Current Employee

      Great Environment For Learning

      12 Nov 2015 - Anonymous Employee in Dublin, Dublin
      Recommend
      CEO Approval
      Business Outlook

      Pros

      There are a lot of opportunities for learning and development. Account Executives are trained in the full Sales cycle including in depth training in Salesforce. Intelligent co workers with a vibrant fun work place. It is very much a work hard - play hard environment. Big game room. Kitchen with free food and drinks. We have also launched cultural groups during and after work hours. The office location is perfect (right in the centre of Dublin). Employees receive health benefits from day 1. This also includes money towards Gym Membership. Work life balance is great- pretty standard 40 hour work week. There are also opportunities to meet with Senior management SVP, VP, Senior Directors etc.

      Cons

      Starting salary can be low compared to similar tech start ups- however there is a lot of potential earnings that can be made with commission and increases in base salary.

      1 person found this review helpful
    6. 5.0
      Former Employee

      Account Manager

      3 Sept 2016 - Account Manager in Dublin, Dublin
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Exceptional team spirit. Great, jung management! They are always willing to help and support the whole team and each person individually. Well organized onboarding process and development program, super equipped office, fully covered health insurance from day 1!

      Cons

      Inflexible working hours. The whole office starts at the same time, which is great for the team spirit, but can be a little annoying when you plan your day to day work and are trying to match your schedule to your customers needs and convenience.

      Continue reading
      Be the first to find this review helpful
    7. 2.0
      Former Employee

      Account Executive at Yelp Dublin - (Uncensored)

      5 May 2015 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      - Survive long enough and you will be ready to sell sand in the desert, sales are tough to get, pressure is high but this will help you become a much better sales professional. Probably one of the best places to be if you want to become a sales wolf! - Cool young party environment, Erasmus style office with nice people from all around the world. Happy hours, ping pong and music always on. - The food!! Its awesome and there is plenty!!!

      Cons

      - No career opportunities, no matter how veteran. Most veterans and top sellers left because of that, so basically, if you are good enough to survive and become a veteran you will end up leaving due to lack of growth opportunities (both vertical and horizontal). - If you are not good selling you will not become a veteran... Here's a fun fact: People get fired from one day to another and are not even allowed to say goodbye to their colleagues. You come in the morning, eating your cereal, manager taps you in the shoulder and tells you to pack up your stuff and leave quietly. On the bright side, thats what sales is all about, you sell well, you will make money and be save, if you don't find something else - (The Pro about the food was actually sarcasm... sorry!) - Don't dare to arrive 5 minutes late in the morning even if you were working until late in the night yesterday. After all its a sales job and hours count much more than final revenue results... ein? By the way, if you want to hit your targets better get confortable as you will quite likely be making extra hours. - I will not make any comments on the quality of the product, client satisfaction and retention rate.

      Continue reading
      9 people found this review helpful
    8. 5.0
      Current Employee, less than 1 year

      Really cool atmosphere, accepting and progressive collective, great food!

      15 Oct 2015 - Account Executive in Dublin, Dublin
      Recommend
      CEO Approval
      Business Outlook

      Pros

      You will be working hard but you will love doing it. Managers are very helpful and always ready to guide you if you're having trouble with anything.

      Cons

      Open calls are hard, and a Google-stlye office isn't for everyone. If you don't like being part of a team and you're hard to motivate, you probably won't like it as much. I'd also suggest to anyone who thinks that this is a stepping stone in your marketing career, to reconsider. If you start in sales your career is in sales. Which, btw, is not a bad thing AT ALL!

      Be the first to find this review helpful
    9. 3.0
      Former Employee

      Does exactly what it says on the tin - An Honest Review

      1 Feb 2016 - Account Executive in Dublin, Dublin
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Cool, I mean really cool people. You will get great full sales cycle training. Good resources (Salesforce, swanky offices, offsites + happy hours, snacks etc...).

      Cons

      This is typically the cycle of an AE in this company. You'll LOVE it after 3 months, you'll be indifferent after 6. You will want to leave after 9 and the vast majority sadly don't make it past a year. The role is extremely one dimensional: If at some point down the line you feel like doing something other than 80 calls per day than that's too bad. It sounds stupid to complain about that seeing as its in the job description but were only human and it's ultimately the reason behind the low retention. There is little or no career progression. The market is simply not growing fast enough for their to be a demand for additional managers or mid market teams. Retention of staff is extremely low. It's hard to stay motivated when your work pals are all leaving and telling you how much better it is working at Google and Airbnb. It sounds like a lot of cons, Yelp is definitely experiencing some growing pains in Europe but they're on the right track and as far as a first job out of college, I struck gold. Don't apply just because you love Yelp, don't apply because you want to work in the technology space. Only apply if you are serious about starting a career in sales and be prepared for a lot of ups and a lot of downs.

      Continue reading
      3 people found this review helpful
    10. 2.0
      Former Employee, less than 1 year

      Account Executive

      29 Mar 2016 - Account Executive in Dublin, Dublin
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great benefits, young fun environment, music blaring, casual dress, open kitchen, great people to work with, work was ok too

      Cons

      Got the feeling you were just treated like a number there, they suck you in with their colourful fast paced fun environment where its all smiles but deep down management don't care much about you. Found my manager had his favourites and good luck to you if you weren't one of them.

      Continue reading
      Be the first to find this review helpful
    11. 1.0
      Former Employee

      Gulp! Please please please be sure your making the right decision!

      3 Mar 2016 - Associate Account Executive in Dublin, Dublin
      Recommend
      CEO Approval
      Business Outlook

      Pros

      The othe account execs are pretty friendly and easy going. They are always available to help with any issues or questions. The benefits are really good.(gym contribution,health care, stock options, free hoodies and other nick nacks) Free food on site and fully stocked fridges full of soft drinks and juices. Good selection of health snacks. Beer or prosseco on fridays. Table tennis, foosball and pool table Team leaders are really sound! Especially the american tl from san fran

      Cons

      The job itself in yelp is mind numbing! The management are fake smiling back stabbing hounds. I was advised by 2 staff members that if one of the american senior sales managers is giving feedback, just nod, smile and at the end say thank you as it helps him feel good about himself. The management are the real reason this place is not where it should be. The environment is clouded with fake american values and one little thing could annoy one of the american sales managers and thats it, your gone. They let staff go so quickly and they keep going on about how they want to grow so big in europe? If you work your back side off to get through the interview process, dont be surprised to be bitterly dissapointed with the "2 month training programme". Its 4 days in a class room and the rest on the phones calling businesses about something you havent a clue about. Expect to hear "fail fast" and other american BS. And if you do fail fast you will be truly walked out the door. This is a hard job and the uncertanty of keeping your job is why many look so stressed out in Yelp. It is down to the person. If you have never done a days work or sales in your life, and they think they can mould you to whatever they want and you will just smile and think they are gods gift, they will love you. If you have sales experience and common sense and actually have a sales approach about you that is not their own... good luck. My advice: Great Company, terrible management, Extremely stressful, great experience for moving to a better company! Cannot stress the last point enough. Get your 6 months exp and leave and go to google, airbnb, linkedin , whereever!

      Continue reading
      5 people found this review helpful
    Viewing 1 - 10 of 4,546 Reviews
    </>Embed

    Yelp Reviews FAQs

    Yelp has an overall rating of 3.5 out of 5, based on over 4,742 reviews left anonymously by employees. 61% of employees would recommend working at Yelp to a friend and 56% have a positive outlook for the business. This rating has improved by 1% over the last 12 months.

    According to anonymously submitted Glassdoor reviews, Yelp employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Yelp. This rating has been stable over the past 12 months.

    61% of Yelp employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Yelp 3.9 out of 5 for work life balance, 3.8 for culture and values and 3.5 for career opportunities.

    Popular Careers with Yelp Job Seekers

    JobsSalariesInterviews

    Work at Yelp? Share Your Experiences

    Yelp logo
    or

    Get Community Insights About Yelp

    Candid workplace conversations with real professionals.

    Job Referrals!
    169K

    Job Referrals!

    Best way to get your foot in the door with your favorite company! Plus employees won’t mind getting that referral money!

    Interview Tips
    164.5K

    Interview Tips

    Feel free to post any interview questions you might be asked and I’ll help you compose an effective response :)

    Salary Negotiations
    172.9K

    Salary Negotiations

    A community to ask questions and seek advice on negotiating your salary, compensation, etc.

    Reviews by Job Title

    Yelp Photos

    + Add Photo
    Yelp photo of: Yelp Sales Team
    Yelp photo of: Yelp Washington DC All Gender Restrooms
    Yelp photo of: Yelp Washington DC Common Area
    Yelp photo of: Yelp Washington DC Seating Area
    Yelp photo of: Yelp New York
    Yelp photo of: Yelp New York
    Yelp photo of: Yelp Phoenix
    See All Photos

    Yelp Job Seekers Also Viewed

    Zenefits Logo
    Zenefits

    4.2

    683 reviews
    Compare

    Glassdoor has 4,742 Yelp reviews submitted anonymously by Yelp employees. Read employee reviews and ratings on Glassdoor to decide if Yelp is right for you.