Horrible Global Revenue Operations CX Sr Leadership - Anonymous employee Workday Employee Review

1.0
12 Feb 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Direct coworkers dedication. Lower level managers that truly care for their employees. Benefits

Cons

During the February layoffs, senior Global Revenue Operations and CX leadership should have been evaluated more critically. There is little visible strategic contribution, minimal guidance to the deal desk, and limited understanding of the business. While frontline teams carry the load, executive travel and optics suggest a disconnect from operational realities. The same concern applies to the current Chief Commercial Officer leadership. Many of the strategic issues that developed under the prior CEO remain unaddressed. There is no clear direction for the business, and revenue teams lack the alignment and support needed to succeed. If these leadership gaps are not addressed quickly, the impact on deal desk performance and overall sales attainment will continue to compound.

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Workday Response
4mo
Thank you for taking the time to share your feedback about our work environment. We strive to create a positive workplace culture and take your input seriously. Please don’t hesitate to reach out with specific information or suggestions via email at our Employee Relations mailer (employee.relations@workday.com).

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5.0
20 May 2026
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Pros

Workday is a truly values-driven company, and you can feel it every day. We’re in the middle of an exciting transformation to drive more innovation and speed, and while that has meant making some tough decisions, those decisions are always grounded in our core values. Employees and customers are consistently kept at the center, and there’s a real sense that doing what’s right guides how we operate and where we’re going as a company.

Cons

Decision-making can sometimes feel slow and unclear, as it’s not always obvious who has true ownership or final say. In a few areas, especially HR, leadership can feel more oriented around selling and positioning our products than around deep, hands-on practitioner experience, which occasionally creates a gap between strategy and the day-to-day needs of employees and managers.

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Workday Response
3w
Thank you for your feedback. We are proud of our culture and the success that we have achieved because of the hard work and dedication of our Workmates. Thanks for your contributions, your transparency, and for being an integral part of the Workday team during your time here.
4.0
31 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Great people, benefits, culture, and pay. Lots of "workmates" with long tenures (10+ years). I truly wanted to retire from Workday!

Cons

Leadership changes freaked a lot of people out. Things felt unstable within the org for the last year (2025). The culture shifted from one that focused on employee growth to adopt all AI at all costs, and do it yesterday! It was extremely stressful to learn so much, so quickly, and create your own use cases and custom workflows - then to ultimately be laid off despite significant contributions.

1
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Workday Response
2mo
Thank you for your valuable input. At Workday, we pride ourselves on fostering a transparent workplace, maintaining the highest ethical standards, and promoting innovation. It's heartening to hear about your positive journey as a Workmate. We continue to be committed to delivering exceptional experiences for our Workmates.
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