Pros
If you are willing to work hard and be patience, CSN is a great place to work. If you want to do the minimum and expect a gold star and promotion for doing your job, look elsewhere. CSN has recently hired some outside senior level management, but it was needed. Even with this, there are many opportunities for entry level employees. Yes, no one wants to go to college for four years and then deal with a customer upset that their headboard came damaged. But you have to start somewhere. CSN has many departments internally that many companies outsource; advertising, PR, logistics, etc. If you prove you are a hard worker and competent, there are other places in the company you can go. Many of these types of opportunities would not be open somewhere else for someone who did entry level customer service or marketing for a year. This chance for mobility made up for the lower than expected/deserved pay. The people are also great at CSN. There are very few I did not care for, but you will find those types of people everywhere. I was lucky enough to have a couple different mentors over the years. And tried to provide mentorship in return. I have worked other places and understand that there is something different about the people at CSN; I think they do truly care about their co-workers and the success of the company. Most of the employees are young and the open office environment allows you be social. Many of my friends out of college were stuck in cubicles or in offices where the person closest to their age was still 20 years older. If you want to, you can make great friends. There are basketball and bowling leagues, tickets for employees to go to see the Red Sox, Bruins, Celtics, and theater events. I have made many life-long friends at CSN.
Cons
Personal moves were often times shrouded in secretly. So much of the company is transparent, but not when it came to this. Rumors fly around the place on a regular basis. Priorities changed continuously, which does happen at relatively new and growing company. This could be frustrating at times, since things would flip 180 degrees every 6 month.