Wayfair Reviews

Updated 13 Aug 2020

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3.2
53%
Recommend to a Friend
67%
Approve of CEO
Wayfair CEO Niraj Shah
Niraj Shah
1,359 Ratings
Pros
Cons
More Pros and Cons
  1. "Best place to work for"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Sales and Service Consultant in Dublin, Dublin
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Wayfair full-time for less than a year

    Pros

    team philosophy / management cooperation

    Cons

    it's micro-managed but I guess it has to be this way for virtual jobs

  2. Helpful (2)

    "Setting Standards"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Operations Analyst in Galway
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I worked at Wayfair full-time for more than 3 years

    Pros

    Sets a standard - Aim for above these standards. I always compare current position to Wayfair. An indicator for how much I have grown personally.

    Cons

    Overworked. Salary is not overly competitive. Would not recommend to a friend.


  3. "Good company"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Consultant in Galway
    Recommends
    Neutral Outlook
    No Opinion of CEO

    I worked at Wayfair full-time for less than a year

    Pros

    Good salary Good coworkers and management

    Cons

    Work at weekends and holidays

  4. "Good company to sart your career"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Accounts Payable Trainee in Galway
    Recommends
    Positive Outlook
    No Opinion of CEO

    I have been working at Wayfair full-time for less than a year

    Pros

    flexibility, mutual assistance, helpful managers

    Cons

    tech issues and other stuff

  5. "Great place to work and grow your career"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Manager in Galway
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Wayfair full-time for more than 5 years

    Pros

    Working at Wayfair has been a pleasure. From the minute I started we were thrown into a competitive KPI environment and given the chance to stretch ourselves. Employees have opportunities to self develop and those who work hard can be rewarded. I really like the people and colleagues have become friends. Usual benefits of Healthcare and dental; Bike to Work; Pension contributions; Monthly nights out; Incentives for Performance; 66% contribution to course fees (full time); Snack wall and Basics such as bread / yogurts etc.

    Cons

    Salaries are on the low end for similar roles.

  6. "Nice work enviornment. Enjoyable job"

    4.0
    Current Employee - SCC 

    I have been working at Wayfair full-time

    Pros

    Lovely people. Supportive enviornment. Well structured work day

    Cons

    Metrics can be difficult to keep up with

  7. "Na"

    4.0
    Current Employee - Anonymous Employee 

    I have been working at Wayfair full-time for more than a year

    Pros

    Team based, salary, managers helpful, nice atmosphere, progression

    Cons

    Stressful job customers are difficult

  8. "Nice place to work. Great co-workers. Pay is fine."

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales and Service Consultant in Galway
    Recommends
    Neutral Outlook

    I worked at Wayfair part-time for less than a year

    Pros

    Team were great. Manager was really encouraging. Pay was fine for a grad job.

    Cons

    Wasn't a fan of early shifts. Black out period for holidays is too long.

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  9. Helpful (5)

    "Not the best experience"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales & Service Consultant Virtual in Galway
    Doesn't Recommend
    Neutral Outlook
    No Opinion of CEO

    I worked at Wayfair full-time for more than a year

    Pros

    Working from home was great, pay was reasonable when you achieved your bonuses and the shifts weren't too bad. All of the tech was provided by Wayfair so you didn't have to worry about that and tech support, even though virtual, was excellent. My own team members were great and I felt supported by all of them. That was probably one of the best things about working for Wayfair and I met some lovely people.

    Cons

    Tracked within an inch of your life and management were always on top of you, there was no escape. Constantly nit-picking over the smallest issues plays havoc with your head and wears you down. It became clear over time that your life at Wayfair was dependent on your manager - get a good one and you were well supported but get a bad/mediocre manager and it could be awful. No people management skills to speak of and some managers seem to have been promoted too early and were out of their depth. Systems and processes were always changing and created frustration for those of us on the phones. Shift patterns changed a few times during my time with Wayfair and this messed up any holidays that you had previously booked. Overall, not the nicest company I have ever worked for and it's no wonder that there is such a high attrition rate.

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  10. "Nice place to work"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Service and Sales Representative in Galway

    I have been working at Wayfair full-time for more than a year

    Pros

    Nice people mostly Good office space

    Cons

    It can be clicky at times.

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