I loved working at Wayfair for over two years, then management changed in the department I was in. The current regime in my department is not people centered. They do not seem to care about their tenured employees and instead want to bring in new people and make it much more of a sales function. It is no longer an environment that promotes collaboration with the rest of the organization. It no longer allows for employees to capitalize on their interests or strengths. It is now about the metrics. It is about churning out interviews instead of investing in the employee brand and the culture.
I had been at Wayfair in the same department for over two years, as the only person in my role. I worked closely with all the teams. I was able to share my ideas and was encouraged to take action. Then new leadership came in. This new Individual, changed my job description without speaking to me. The Individual set new metrics for me without speaking to me. He pulled me in a room and told me I was failing to meet those metrics. I asked to see the metrics and the data behind them. This Individual could never produce any data nor documentation. I asked for support. He failed to help me understand my new job. I continued to ask for the data. I never once received anything. I went to another leader in our department and asked if they had access to any of the data or metrics. That person had never seen the data. I had never received a negative review. Prior to The Individual joining (3 months prior), I was on the promotion track. I had received bonuses based on my performance year after year. The Individual hired two other people whom I trained. He openly told me that "only hires people from Ivy schools" (full disclosure - I didn't go to an Ivy & neither did The Individual). Once these new employees were trained, He pulled me into a room again and I was told it would be my last day. I asked The Individual why I was being let go. He told me "this is not the time nor place to have that conversation." WHAT? WHEN IS? I asked The Individual for some documentation regarding what was said related to my "underperformance". The Individual once again could not provide anything.
This person is not what any organization should want in if they value open, honest communication, or if they value data analytics. This person has a history of this. There is a reason why nearly all other leaders and managers in the Wayfair in this specific department have left.
