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      USAA

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      USAA reviews

      Pretty Decent Place to work at - Insurance Professional II USAA Employee Review

      3.0
      14 Sept 2025
      Insurance professional ii
      Recommend
      CEO approval
      Business outlook

      Pros

      1. Decent amount of PTO 2. If you are new to the industry they will take the time to build you up. 3. Leadership from my experience is very kind and helpful

      Cons

      1. Ideals have changed drastically from living room conversations to pushing sales at every corner. 2. Leadership lacks communication very often. System and stuff are implemented and the people taking the calls are the last to know. 3. For the amount of work and expectation it's not worth it.

      Explore other reviews about USAA

      5.0
      13 Apr 2026
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      The pay, Benefits, and Culture were the best

      Cons

      Micromanaging supervisor, depending on who your supervisor is.

      2
      5.0
      8 May 2015
      Risk analyst
      Recommend
      CEO approval
      Business outlook

      Pros

      Life work balance, great benefit package and nice colleagues. The goal of the company is providing the best service to its members. So, they treat employees the best to encourage them to do the same for members.

      Cons

      Slow IT support, limited interactions with industry. Banking business is not as mature as insurance.

      297
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