Run Away - Auto Claims Adjuster III USAA Employee Review

1.0
17 Aug 2021
Recommend
CEO approval
Business outlook

Pros

Only a paycheck. Absolutely nothing more. Run Away from the current USAA.

Cons

USAA has collapsed in past 2 years. Half bonus, half shift differential, eliminate retirement plus plan. More work and roles per employee than ever before. 7 year employee. Yet, Executives have expanded their own pay and benefits and pay with largest net company profits ever ($6 Billion in net profit for 2020). I would not wish this job on my worst enemy. USAA used to be a great company, but that company no longer exists. Our Claims department has lost 54% of our staff within the last year. I will be leaving soon as well. I would not stay at USAA for double the pay. Honestly, do not destroy your life by working for USAA. If you do, remember this; I told you so. Yes, it really is that bad.

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5.0
13 Apr 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The pay, Benefits, and Culture were the best

Cons

Micromanaging supervisor, depending on who your supervisor is.

2
5.0
8 May 2015
Recommend
CEO approval
Business outlook

Pros

Life work balance, great benefit package and nice colleagues. The goal of the company is providing the best service to its members. So, they treat employees the best to encourage them to do the same for members.

Cons

Slow IT support, limited interactions with industry. Banking business is not as mature as insurance.

297
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