WM didn't work. Cutting it loose. Focus on core businesses - Anonymous employee USAA Employee Review

4.0
18 Aug 2019
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Benefits, most people, mission, employee-centric (treated as valuable), or and benefits.... competitive pay in most areas, but don't forget about the benefits.

Cons

Go along to get along. "Tell us what you think", but only if it supports what we've actually already decided and want it to seem as though you have a chance of being heard. Be sure you pick out friends who are moving into leadership early in your career. If you pick the right friends you have a chance of being promoted up the leadership chain as your friends become successful. Otherwise, always agree with upper leaderships idea, smile and support them and bide your time until you are high enough to actually make a difference. Bitter much?

Explore other reviews about USAA

5.0
7 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Great Insurance and Underwriting Training, great work environment, Decent starting pay.

Cons

Not enough sales training, I was not confident for the first couple of months, You're taking inbound sales calls which I liked but its not for everyone.

5.0
8 May 2015
Recommend
CEO approval
Business outlook

Pros

Life work balance, great benefit package and nice colleagues. The goal of the company is providing the best service to its members. So, they treat employees the best to encourage them to do the same for members.

Cons

Slow IT support, limited interactions with industry. Banking business is not as mature as insurance.

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