Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      USAA

      Engaged employer

      USAA reviews

      Not the place to be... - New Member Solutions USAA Employee Review

      1.0
      11 Aug 2009
      New member solutions
      Recommend
      CEO approval
      Business outlook

      Pros

      Only pro is providing/helping those who serve our country!

      Cons

      Pushing services down their throat because they dont know what they need like we knew what they need despite the economy, circumstances, etc. Extreme micro-management. Changes were always being made "to make processess easier" when in fact they just made things more complicated than what they actually were. NMS is the dumping ground for everything..dictators/directors took on challenges to make their mark, and provided little training for the work that was expected. This is/was not a job for life!

      Explore other reviews about USAA

      5.0
      7 Apr 2026
      Licensed insurance producer
      Recommend
      CEO approval
      Business outlook

      Pros

      Great Insurance and Underwriting Training, great work environment, Decent starting pay.

      Cons

      Not enough sales training, I was not confident for the first couple of months, You're taking inbound sales calls which I liked but its not for everyone.

      5.0
      8 May 2015
      Risk analyst
      Recommend
      CEO approval
      Business outlook

      Pros

      Life work balance, great benefit package and nice colleagues. The goal of the company is providing the best service to its members. So, they treat employees the best to encourage them to do the same for members.

      Cons

      Slow IT support, limited interactions with industry. Banking business is not as mature as insurance.

      297
      See reviews by: Helpful|Rating|Date|All
      Related searches: USAA jobs | USAA salaries | USAA benefits | USAA interviews | USAA conversations
      USAA reviewsUSAA New Member Solutions reviewsUSAA review