Severely under-resourced - Client Services Manager State Street Employee Review

1.0
3 Mar 2021
Recommend
CEO approval
Business outlook

Pros

*Senior management is sincere about inclusion and diversity *Response to COVID continues to be realistic and communication has been very good

Cons

*Operational teams are struggling with understaffing and no apparent support from the top. *Priority is given to management reporting over client support. When both aren't able to be achieved, it is always an issue with middle management abilities vs. the table that has been set by senior leadership.

Explore other reviews about State Street

5.0
11 Feb 2026
Recommend
CEO approval
Business outlook

Pros

Pay, Benefits, Time off, Flexibility

Cons

I can't think of any

1.0
1 Jul 2026
Recommend
CEO approval
Business outlook

Pros

They offer resources for learning.

Cons

In my previous roles I've never felt burnout but with this one is the first I was feeling crush. I don't think managers take time to structure the tasks on a 8hrs or 10hrs per day. There are a lot of unrealistic expectations, no work-life balance at all. Even if you made the sacrifice to stay late, you will not be done with the work for the day.

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