2.0
30 Jul 2013
Former employee, less than 1 year
Austin, TX
Recommend
CEO approval
Business outlook
Pros
Name recognition throughout the community
Cons
Very unorganized from the top to the bottom. This company clearly has the structure to provide winning service to it's customers, but is out of touch. I had a Regional manager who visited our property often but never spoke to a single employee below the GM level. Absolutely no support from management when dealing with the client or the guest.