2.0
29 Jul 2015
Current employee
Houston, TX
Recommend
CEO approval
Business outlook
Pros
Lots of great interaction with pets. Customers usually in a great mood shopping for their pets. 4th quarter holiday time is not as rushed as other retailers--it is still quite busy though.
Cons
Company struggling in current retail environment. Many manager changes and role changes. Not enough hours and you are always stocking. You clean up after pets mess the floors. HR department does not do good job with associate complaints. New business plan every 6 months and difficult to keep a focus. Too much weight on customer service surveys. Poor inventory management system.