Worked at the Home office. - Anonymous employee PetSmart Employee Review

2.0
14 Oct 2016
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Wonderful people and helping associates was the best part of my job. Bring puppies to work was awesome and a great way to release stress

Cons

They did not promote from within, regularly hire from outside. No stability- underhanded moves by management to justify terms managers lie about reasons for most actions.

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5.0
4 May 2026
Recommend
CEO approval
Business outlook

Pros

Fun, welcoming, easy, flexible, growth

Cons

Weekends, slow, customers, busy, fast pace

3.0
22 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Work with pets, earn tips and commission.

Cons

Corporate salon means no logic and reason to the rules and they can change day by day. Pushed to churn as many grooms out as possible instead of do quality work. No clear communication from management and no positive feedback from management, only beratings and lectures and threats to being replaced.

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