Average - Professional Bather PetSmart Employee Review

4.0
29 Nov 2011
Recommend
CEO approval
Business outlook

Pros

You can upgrade to a groomer after a certain amount a time, and the pay is decent. Petsmart has good benefits, especially during the recession, and at times feels like a family.

Cons

While you can upgrade to a groomer, the amount of work put in versus the pay doesn't add up. Petsmart will use it's bathers to their utmost potential, often times beyond it, just to save some money.

Explore other reviews about PetSmart

5.0
4 May 2026
Recommend
CEO approval
Business outlook

Pros

Fun, welcoming, easy, flexible, growth

Cons

Weekends, slow, customers, busy, fast pace

3.0
27 Jun 2026
Recommend
CEO approval
Business outlook

Pros

If you have experience they can pay very well considering the size of the company. Depending on which store you are in, they can be pretty good at fostering a good environment and culture.

Cons

Company is primarily focused on sales and not customer experience. So expect a lot of metrics and hounding customers. Company is trying to be technologically forward but continues to neglect to invest in the technology. So there’s updates every week crashes every week with no communication around it.

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