Mostly Happy Employee - Pet Care Associate PetSmart Employee Review

4.0
22 Feb 2026
Recommend
CEO approval
Business outlook

Pros

Worked with great co-workers and customers

Cons

Worked with consistently pushy managers who would systematically move the goalposts.

Explore other reviews about PetSmart

5.0
4 May 2026
Recommend
CEO approval
Business outlook

Pros

Fun, welcoming, easy, flexible, growth

Cons

Weekends, slow, customers, busy, fast pace

3.0
22 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Work with pets, earn tips and commission.

Cons

Corporate salon means no logic and reason to the rules and they can change day by day. Pushed to churn as many grooms out as possible instead of do quality work. No clear communication from management and no positive feedback from management, only beratings and lectures and threats to being replaced.

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