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      Paycom

      Engaged employer

      Paycom reviews

      Caution - Anonymous employee Paycom Employee Review

      2.0
      4 Apr 2025
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      When they do pay you, the pay is above average.

      Cons

      My experience as of late has been deeply disappointing and stressful due to a number of serious issues developing at Paycom. First and foremost, the company culture has become toxic. Leadership regularly changes and they all change policies without any input from the people those changes directly impact. There is no communication, no transparency, and no regard for how decisions affect day to day operations or employee morale. Compensation is another major issue. Promises are made during the hiring process that are later walked back or never fulfilled. Pay has been withheld or delayed even though, according to the commission/bonus structure, it should have been awarded. When concerns are raised, they’re often ignored or brushed aside. It’s incredibly demoralizing to be working hard only to worry if you’ll actually be paid for it. To make matters worse, layoffs have been happening in complete silence. No announcements, no support, no reassurances. People just disappear from one day to the next, and the rest of us are left in fear, wondering who’s next. Morale is at an all-time low, and yet the workload keeps growing. Management expects more output, more responsibility, and longer hours—despite cutting staff and offering no additional support. This is not a sustainable or respectful way to treat employees. The culture of fear, lack of honesty, and disregard for employee wellbeing makes it an extremely difficult and unhealthy place to work.

      avatar
      Paycom Response
      1y
      In an ever-changing industry, our culture is built on the idea that individual effort, adaptability and perseverance lead to success, and we’re committed to providing the tools and resources to help employees achieve that success. We prioritize transparency and can assure you that our leadership team takes great care in making decisions, ensuring they comply with all applicable laws and guidelines. Paycom has not experienced layoffs, and we maintain a workplace where employee-related matters are handled in accordance with our established policies and procedures. We strongly encourage you to initiate a conversation with your leader or reach out to hrmgmt@paycomonline.com so that we can learn more about your experience and discuss changes you’d like to see.

      Explore other reviews about Paycom

      5.0
      18 Jun 2026
      Client relations representative
      Recommend
      CEO approval
      Business outlook

      Pros

      The People Make Paycom - I really enjoy working with everyone I have had the change to work with. As someone that moved to Oklahoma from out of state, my co-workers were welcoming, and I have several current and previous co-workers that I am friends with outside the office. In addition, the clients that I work with LOVE Paycom. It is easy to come to work when you are working with clients that genuinely want your help and enjoy working with you.

      Cons

      There aren't many opportunities to work remotely or from home in a hybrid manner, at least not in my department. My department is also relatively new, so there are a lot of changes fairly often. I'd like to have more consistency there, but I know that will come as our department grows.

      2.0
      17 Jun 2026
      Transition specialist representative
      Recommend
      CEO approval
      Business outlook

      Pros

      - Base salary - PTO - Awesome colleagues - $1 Medical PPO offering

      Cons

      - Upper leadership seem to not value the operations department as much as they do with sales. They are not consistent as well, which causes them to change the entire department's job description, expectations, & commission structure every few months. Change is good but huge change every 3-4 months is so exhausting. - They overload you with too many clients to handle while increasing the number of internal calls. When asking for support from sales or middle management, its typically a hard negotiation or non-existent. Expect to work way over 40 hours/week and juggle 10-20+ clients at a time. - Sales will oversell on product & implementation expectation which makes the job 1000% harder. Turnover with sales is extremely high so don't expect for even the best reps stay as they either leave, get fired because quota was not met, or the new manager will cut them if they're "not the vibe". You get left with the newbies who does not know how to sell or support you when you need them. - Every role in this company has high turnover in general. Making it very hard to cross collaborate with other departments as everyone is either extremely swamped or new to the role and cannot support as well, - Being forced to go to Oklahoma for training every year, sometimes twice a year.

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